.browser-notification-toast{position:fixed;bottom:100px;right:24px;z-index:1090;width:min(360px,calc(100vw - 32px));display:flex;align-items:flex-start;gap:16px;padding:18px 16px 18px 20px;background:var(--nwms-legacy-background-6659a4407c, #fff);border:1px solid var(--nwms-legacy-border-21be45111b, #c9d9ef);border-left:4px solid var(--nwms-legacy-border-21be45111b, #3b7bda);border-radius:12px;box-shadow:0 10px 36px #132f5026;color:var(--nwms-legacy-text-afeffc63ba, #26354a);font-size:14px;line-height:1.5}.browser-notification-toast>a,.browser-notification-toast>div{flex:1;min-width:0;text-decoration:none;color:inherit}.browser-notification-toast strong{display:block;font-size:15px;margin-bottom:5px;overflow-wrap:anywhere}.browser-notification-toast span{display:block;font-size:13px;color:var(--nwms-legacy-text-afeffc63ba, #64748b)}.browser-notification-toast>button{border:0;background:transparent;color:var(--nwms-legacy-text-afeffc63ba, #8190a4);font-size:24px;padding:0 4px;line-height:1;cursor:pointer}.browser-notification-toggle[aria-pressed=true]{color:var(--nwms-legacy-text-afeffc63ba, #2671d4)!important}.browser-notification-toggle:disabled{opacity:.4}.internal-notification-bell [hidden]{display:none!important}.profile-container>a.col-10{flex:1 1 0;width:auto;min-width:0}.profile-container>a.col-10>small.col-9{flex:1 1 0;width:auto;min-width:0}.profile-container>a.col-10>.avatar{flex-shrink:0}.profile-container>.internal-notification-bell{flex:0 0 auto;margin-left:8px!important;margin-right:6px!important}.profile-container>.browser-notification-toggle{flex:0 0 auto;margin-right:4px}.support-desk{--desk-border:var(--nwms-legacy-border-21be45111b, #e2e8f0);--desk-muted:var(--nwms-legacy-text-afeffc63ba, #64748b);color:var(--nwms-legacy-text-afeffc63ba, #182638);font-size:14px;line-height:1.5;max-width:1680px;margin:0 auto 32px}.support-desk a{text-decoration:none}.desk-panel,.desk-message{background:var(--nwms-legacy-background-6659a4407c, #fff);border:1px solid var(--desk-border);border-radius:12px}.desk-overview{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px;margin-bottom:16px}.desk-overview a{min-width:0;padding:16px 20px;background:var(--nwms-legacy-background-6659a4407c, #fff);border:1px solid var(--desk-border);border-radius:12px;color:inherit;display:flex;justify-content:space-between;align-items:center}.desk-overview strong{font-size:26px;line-height:1.2}.desk-overview span{color:var(--desk-muted)}.desk-tabs{display:flex;gap:4px;padding:12px 14px;border-bottom:1px solid var(--desk-border);overflow:auto}.desk-tabs a{white-space:nowrap;padding:8px 10px;border-radius:7px;color:var(--nwms-legacy-text-afeffc63ba, #475569);font-weight:600;font-size:13px}.desk-tabs a.is-active{color:var(--nwms-legacy-text-afeffc63ba, #174ba8);background:var(--nwms-legacy-background-6eb38e0224, #eaf1ff)}.desk-tabs a span{font-size:11px;margin-left:4px;opacity:.8}.desk-filters{display:flex;gap:8px;flex-wrap:wrap;padding:16px}.desk-filters input,.desk-filters select{min-width:130px;border:1px solid var(--nwms-legacy-border-21be45111b, #cbd5e1);border-radius:7px;padding:8px 10px;background:var(--nwms-legacy-background-6659a4407c, white);color:inherit;font-size:13px;max-width:100%}.desk-filters input[type=search]{flex:2;min-width:220px}.desk-filters select{flex:1}.desk-list-heading{display:flex;justify-content:space-between;padding:10px 18px;background:var(--nwms-legacy-background-6659a4407c, #f8fafc);border-block:1px solid var(--desk-border);color:var(--desk-muted);font-size:12px}.desk-ticket{display:flex;gap:24px;padding:17px 20px;border-bottom:1px solid var(--nwms-legacy-border-265d300449, #edf1f5);color:inherit!important}.desk-ticket:last-child{border-bottom:0}.desk-ticket:hover{background:var(--nwms-legacy-background-6659a4407c, #f8fbff)}.desk-ticket.is-unread{border-left:3px solid var(--nwms-legacy-border-21be45111b, #2563eb);padding-left:17px}.desk-ticket-main{min-width:0;flex:1}.desk-ticket h3{font-size:18px;font-weight:650;line-height:1.5;margin:6px 0 2px}.desk-ticket p{font-size:15px;line-height:1.5;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;color:var(--desk-muted);margin:0 0 8px;overflow:hidden}.desk-ticket-meta,.desk-ticket-context{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.desk-number{font:750 22px/1.2 ui-monospace,monospace;color:var(--nwms-legacy-text-afeffc63ba, #1e3a5f);letter-spacing:.3px;white-space:nowrap}.desk-ticket-context{font-size:13px;color:var(--nwms-legacy-text-afeffc63ba, #64748b)}.desk-ticket-context span+span:before{content:"·";margin-right:10px}.desk-ticket-owner{width:220px;flex-shrink:0;display:flex;flex-direction:column;justify-content:center;gap:4px;font-size:13px;color:var(--nwms-legacy-text-afeffc63ba, #64748b);overflow-wrap:anywhere}.desk-ticket-owner strong{font-size:14px;color:var(--nwms-legacy-text-afeffc63ba, #334155)}.desk-priority{color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:12px}.desk-priority.is-blocking{color:var(--nwms-legacy-text-949973fdc2, #b42318);font-weight:700}.desk-priority.is-high{color:var(--nwms-legacy-text-b42c5e350c, #a15c00);font-weight:600}.support-status-waiting{background:var(--nwms-legacy-background-7d64a9721c, #fff3d4);color:var(--nwms-legacy-text-b42c5e350c, #875500)}.support-status-external{background:var(--nwms-legacy-background-6eb38e0224, #f0eafe);color:var(--nwms-legacy-text-b40e21a84b, #6741ac)}.support-status-resolved{background:var(--nwms-legacy-background-d03d9214e4, #dcfce7);color:var(--nwms-legacy-text-696438806a, #166534)}.desk-empty{padding:60px 20px;text-align:center}.desk-empty h3{font-size:18px}.desk-empty p{color:var(--nwms-legacy-text-afeffc63ba, #64748b)}.desk-create{max-width:1020px}.desk-intro{background:var(--nwms-legacy-background-6eb38e0224, #edf4ff);border:1px solid var(--nwms-legacy-border-21be45111b, #dbe8fc);border-radius:10px;padding:16px 20px;margin-bottom:16px}.desk-intro p{margin:5px 0 0;color:var(--nwms-legacy-text-afeffc63ba, #52657e)}.desk-detail-heading{padding:20px 24px;display:flex;justify-content:space-between;gap:20px;align-items:center;margin-bottom:18px}.desk-detail-heading h1{font-size:23px;line-height:1.35;font-weight:650;margin:8px 0;overflow-wrap:anywhere}.desk-detail-heading p{color:var(--nwms-legacy-text-afeffc63ba, #64748b);margin:0;font-size:12px}.desk-detail-grid{display:grid;grid-template-columns:minmax(0,1fr) 310px;gap:20px}.desk-sidebar{display:flex;flex-direction:column;gap:12px}.desk-sidebar h2,.desk-composer h2{font-size:15px;font-weight:650;margin:0 0 12px}.desk-sidebar dl{margin:0}.desk-sidebar dt{font-size:11px;font-weight:500;color:var(--nwms-legacy-text-afeffc63ba, #64748b);margin:8px 0 2px}.desk-sidebar dd{font-size:13px;margin-bottom:10px;overflow-wrap:anywhere}.desk-sidebar .support-field{margin-bottom:10px}.desk-sidebar .support-field input,.desk-sidebar .support-field select,.desk-sidebar .support-field textarea{font-size:13px;width:100%}.desk-thread{display:flex;flex-direction:column;gap:12px;margin-bottom:16px}.desk-message{padding:18px 22px;overflow-wrap:anywhere}.desk-message.is-internal{background:var(--nwms-legacy-background-7d64a9721c, #fffcf2);border-color:var(--nwms-legacy-border-9f32c5a9dc, #eddfa8)}.desk-message header{display:flex;gap:10px;align-items:center;margin-bottom:14px}.desk-avatar{height:34px;width:34px;flex-shrink:0;border-radius:50%;background:var(--nwms-legacy-background-6eb38e0224, #edf2f7);display:grid;place-items:center;font-weight:700;color:var(--nwms-legacy-text-afeffc63ba, #52657e)}.desk-message header strong{display:block;font-size:13px}.desk-message header small{display:block;font-size:11px;color:var(--nwms-legacy-text-afeffc63ba, #64748b)}.desk-message header time{font-size:11px;color:var(--nwms-legacy-text-afeffc63ba, #64748b);margin-left:auto;white-space:nowrap}.desk-message .markdown-body{font-size:14px}.desk-message .markdown-body img{max-width:100%;height:auto}.desk-message .markdown-body pre{overflow:auto;max-width:100%}.desk-composer{padding:20px;margin-top:16px}.desk-composer-files,.desk-composer-submit{display:flex;justify-content:space-between;gap:10px;align-items:center;flex-wrap:wrap;margin-top:14px}.desk-composer small{font-size:12px;color:var(--nwms-legacy-text-afeffc63ba, #64748b)}.desk-composer .support-selected-files{margin-top:10px}.support-selected-file img{width:60px;height:44px;object-fit:cover;border-radius:4px}.desk-draft-notice{background:var(--nwms-legacy-background-7d64a9721c, #f5edd3);border-radius:6px;padding:10px;margin-bottom:12px;font-size:12px}.desk-draft-notice p{margin:4px 0 0}.desk-ai-state{border-top:1px solid var(--nwms-legacy-border-21be45111b, #e2e8f0);margin-top:14px;padding-top:12px;font-size:12px}.desk-ai-state strong,.desk-ai-state small{display:block}.desk-ai-state small{color:var(--nwms-legacy-text-afeffc63ba, #64748b)}.desk-ai-state p{margin:6px 0}.desk-history{font-size:12px;padding-left:18px;margin:12px 0 0;max-height:400px;overflow:auto}.desk-history li{margin-bottom:12px}.desk-history p{margin:3px 0}.desk-history time{color:var(--nwms-legacy-text-afeffc63ba, #64748b)}.support-desk summary{font-weight:600;cursor:pointer}.support-desk :focus-visible{outline:3px solid var(--nwms-legacy-border-21be45111b, #93b4ee);outline-offset:2px}.support-desk textarea{resize:vertical}.support-shot-preview img{max-height:200px;max-width:100%;object-fit:contain;border:1px solid var(--nwms-legacy-border-21be45111b, #cbd5e1);border-radius:8px}.support-shot-preview[hidden]{display:none}.support-shot-preview{padding:8px 0}.support-ticket-trigger{background:var(--nwms-legacy-background-6eb38e0224, #2563eb)}.support-ticket-modal{max-height:90vh;overflow:auto}.support-topic-create .support-create-section{padding:22px}.support-topic-create .support-kind-grid{display:none}.support-desk .support-field small{white-space:normal;overflow-wrap:anywhere;max-width:100%}.support-desk .support-create-fields>*{min-width:0}.support-desk .support-create-section{min-width:0;overflow-wrap:anywhere}@media (max-width:1100px){.desk-ticket-owner{width:175px}.desk-detail-grid{grid-template-columns:minmax(0,1fr) 280px}.desk-filters select{min-width:150px}.desk-overview a{padding:12px}.desk-overview span{font-size:12px}}@media (max-width:760px){.desk-overview{grid-template-columns:repeat(2,1fr);gap:8px}.desk-detail-grid{grid-template-columns:1fr}.desk-sidebar{grid-row:2}.desk-ticket{flex-direction:column;gap:8px;padding:14px}.desk-ticket-owner{width:auto;flex-direction:row;flex-wrap:wrap;justify-content:flex-start}.desk-ticket-owner span{font-size:11px}.desk-detail-heading{padding:16px}.desk-detail-heading h1{font-size:19px}.desk-detail-heading>a{display:none}.desk-message{padding:14px}.desk-message header{flex-wrap:wrap}.desk-message header time{margin-left:44px}.desk-list-heading small{display:none}.desk-filters input[type=search]{min-width:100%}.desk-filters select{min-width:45%}.desk-create .support-create-fields{grid-template-columns:1fr}}.support-desk .btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;min-height:36px;padding:8px 14px;border-radius:7px;font-size:13px;line-height:1.4;white-space:normal}.support-desk .btn svg{flex-shrink:0;width:16px;height:16px}.desk-empty{padding:40px 24px 44px}.desk-empty-icon{display:inline-grid;place-items:center;width:48px;height:48px;margin-bottom:14px;border-radius:14px;background:var(--nwms-legacy-background-d6eb775075, #f1f5fa);color:var(--nwms-legacy-text-afeffc63ba, #69809b)}.desk-empty-icon svg{width:24px;height:24px}.desk-empty h3{margin:0 0 8px;font-weight:600}.desk-empty p{margin:0 auto 20px;max-width:440px;font-size:13px}.desk-empty-actions{display:flex;justify-content:center;gap:10px;flex-wrap:wrap}.desk-detail-grid>main{min-width:0}.desk-detail-heading>a{flex-shrink:0}.desk-detail-heading{padding:14px 20px}.desk-detail-meta{display:flex;align-items:center;flex-wrap:wrap;gap:12px}.support-desk .support-preview-fallback{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:5px;height:78px;padding:8px;color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:10px;text-align:center}.support-desk .support-preview-fallback svg{width:22px;height:22px}.support-desk .support-preview-fallback[hidden],.support-desk [data-support-attachment-preview][hidden]{display:none}.support-desk.desk-settings{color:var(--nwms-legacy-text-afeffc63ba, #26354a)}.desk-settings-grid{display:grid;grid-template-columns:280px minmax(0,1fr);gap:20px;align-items:start}.desk-group-nav,.desk-settings-main{padding:24px}.desk-section-heading,.desk-process-header,.desk-settings-footer{display:flex;justify-content:space-between;align-items:center;gap:16px}.desk-settings h2{font-size:21px;line-height:1.4;margin:0 0 8px;font-weight:650}.desk-settings h3{font-size:17px;line-height:1.5;margin:0 0 12px;font-weight:650}.desk-hint{color:var(--nwms-legacy-text-c38f57c195, #6b7789);font-size:13px;line-height:1.6;margin:5px 0 14px}.desk-count{display:inline-block;background:var(--nwms-legacy-background-d6eb775075, #eef2f7);border-radius:8px;padding:1px 7px;color:var(--nwms-legacy-text-afeffc63ba, #69788d);font-size:12px}.desk-input,.desk-settings select,.desk-settings .support-field input,.desk-settings textarea{width:100%;min-width:0;border:1px solid var(--nwms-legacy-border-21be45111b, #dce2eb);background:var(--nwms-legacy-background-6659a4407c, #fff);border-radius:8px;padding:9px 11px;color:var(--nwms-legacy-text-afeffc63ba, #26354a);font:inherit;font-size:14px}.desk-settings input:focus,.desk-settings select:focus,.desk-settings textarea:focus{outline:2px solid var(--nwms-legacy-border-21be45111b, #b9d6ff);outline-offset:1px;border-color:var(--nwms-legacy-border-21be45111b, #4488d7)}.desk-group-list{margin-top:16px;max-height:65vh;overflow:auto}.support-desk a.desk-group-item{display:block;padding:13px 12px;margin-bottom:5px;border-radius:9px;color:inherit;text-decoration:none}.desk-group-item:hover{background:var(--nwms-legacy-background-6659a4407c, #f5f7fa)}.desk-group-item.is-selected{background:var(--nwms-legacy-background-6eb38e0224, #edf4fe);box-shadow:inset 3px 0 #367bd0}.desk-group-item strong,.desk-group-item small{display:block}.desk-group-item small{font-size:12px;color:var(--nwms-legacy-text-afeffc63ba, #728198);margin-top:4px}.desk-fields-two{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;margin:16px 0}.desk-settings-section{border-top:1px solid var(--nwms-legacy-border-21be45111b, #e7ebf1);padding-top:22px;margin-top:24px}.desk-settings summary{cursor:pointer;font-weight:600}.desk-settings fieldset{border:0;margin:0;padding:0;min-width:0}.desk-check{display:flex;align-items:flex-start;gap:8px;font-size:13px;line-height:1.5;font-weight:400;padding:5px 0}.desk-check input{flex:0 0 auto;width:15px;height:15px;accent-color:#397cd1;margin-top:3px}.desk-check-list{max-height:190px;overflow:auto;margin-top:8px;border:1px solid var(--nwms-legacy-border-21be45111b, #e7ebf1);border-radius:8px;padding:8px 12px}.desk-member{display:flex;align-items:center;gap:12px;padding:12px 0;border-bottom:1px solid var(--nwms-legacy-border-265d300449, #edf0f4)}.desk-member>div{flex:1;min-width:0}.desk-member strong,.desk-member small{display:block;overflow-wrap:anywhere}.desk-member small{color:var(--nwms-legacy-text-c38f57c195, #7c8797);font-size:12px}.desk-member select{width:180px}.desk-user-results{max-height:260px;overflow:auto;margin-top:8px}.desk-members{margin-top:16px}.desk-settings-footer{margin-top:24px;padding-top:20px;border-top:1px solid var(--nwms-legacy-border-21be45111b, #e7ebf1)}.desk-process-header{padding:24px;margin-bottom:18px}.desk-eyebrow{font-size:12px;color:var(--nwms-legacy-text-afeffc63ba, #6a7c95);letter-spacing:.03em}.desk-actions{display:flex;flex-wrap:wrap;gap:10px}.desk-process-body{padding:0 24px 24px}.desk-settings-tabs{display:flex;flex-wrap:wrap;gap:4px;border-bottom:1px solid var(--nwms-legacy-border-21be45111b, #e4e9f1);margin:0 -24px 24px;padding:10px 16px 0}.desk-settings-tabs button{border:0;border-bottom:3px solid transparent;background:none;padding:12px 10px;font-size:13px;color:var(--nwms-legacy-text-c38f57c195, #748096);cursor:pointer}.desk-settings-tabs button.is-active{color:var(--nwms-legacy-text-afeffc63ba, #2567b8);border-color:var(--nwms-legacy-border-21be45111b, #397cd1);font-weight:600}.desk-rule{border:1px solid var(--nwms-legacy-border-21be45111b, #e2e8f0);border-radius:10px;margin-top:12px;overflow:hidden}.desk-rule summary{padding:16px 18px;background:var(--nwms-legacy-background-6659a4407c, #f8fafc)}.desk-rule summary small{float:right;font-weight:400;color:var(--nwms-legacy-text-c38f57c195, #7b8798)}.desk-rule-body{padding:20px}.desk-permissions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px 25px;margin:20px 0}.desk-permissions label{display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:13px}.desk-permissions select{width:130px;flex-shrink:0}.desk-choices{display:flex;flex-wrap:wrap;gap:6px 18px;margin:10px 0 18px}.desk-info,.desk-simulation{margin:24px 0 0;border-radius:10px;padding:18px;background:var(--nwms-legacy-background-6eb38e0224, #f1f6fc);font-size:13px;line-height:1.7}.desk-simulation:empty{display:none}.desk-settings-feedback{padding:16px 24px;margin-top:16px;line-height:1.6}.desk-settings-feedback:empty{display:none}.desk-settings .is-error{color:var(--nwms-legacy-text-949973fdc2, #b23b3b)}.desk-table-wrap{overflow:auto}.desk-settings-table{width:100%;border-collapse:collapse}.desk-settings-table th,.desk-settings-table td{text-align:left;padding:12px;border-bottom:1px solid var(--nwms-legacy-border-21be45111b, #e7ecf2)}.desk-audit{padding-left:20px;color:var(--nwms-legacy-text-afeffc63ba, #69788c);font-size:13px;line-height:2}.desk-empty-mini{padding:30px;background:var(--nwms-legacy-background-6659a4407c, #f7f9fc);border-radius:10px;color:var(--nwms-legacy-text-c38f57c195, #6d7c90);text-align:center}.desk-settings [hidden]{display:none!important}@media (max-width:1100px){.desk-settings-grid{grid-template-columns:220px minmax(0,1fr)}.desk-permissions{grid-template-columns:1fr}.desk-process-header{align-items:flex-start;flex-direction:column}}@media (max-width:760px){.desk-settings-grid,.desk-fields-two{grid-template-columns:1fr}.desk-group-list{max-height:200px}.desk-group-nav,.desk-settings-main{padding:18px}.desk-section-heading{align-items:flex-start;flex-wrap:wrap}.desk-member{flex-wrap:wrap}.desk-member select{width:140px}.desk-process-body{padding:0 18px 18px}.desk-actions{width:100%}.desk-actions .btn{flex:1}.desk-permissions label,.desk-settings-footer{flex-wrap:wrap}.desk-settings-tabs{margin:0 -18px 18px;padding:8px}.desk-settings-tabs button{padding:10px 7px}}.support-desk .desk-context-list{max-height:240px;overflow-y:auto}.desk-queue-layout{display:grid;grid-template-columns:minmax(0,1fr) 260px;gap:20px;align-items:start}.desk-queue-main{min-width:0}.desk-queue-groups{padding:18px 12px 12px;position:sticky;top:20px}.desk-queue-groups h2{font-size:16px;font-weight:650;margin:0 8px 4px}.desk-queue-groups>p{font-size:12px;color:var(--nwms-legacy-text-afeffc63ba, #64748b);margin:0 8px 14px}.support-desk .desk-queue-group{display:flex;align-items:center;gap:12px;justify-content:space-between;padding:11px 12px;border-radius:8px;color:var(--nwms-legacy-text-afeffc63ba, #334155);font-size:13px}.desk-queue-group>span:first-child{overflow-wrap:anywhere;min-width:0}.desk-queue-group:hover{background:var(--nwms-legacy-background-d6eb775075, #f3f6fa)}.support-desk .desk-queue-group.is-active{background:var(--nwms-legacy-background-6eb38e0224, #eaf1ff);color:var(--nwms-legacy-text-afeffc63ba, #174ba8);font-weight:650;box-shadow:inset 3px 0 #367bd0}.support-desk .desk-queue-group.has-group-color{background:var(--ticket-group-background);color:var(--ticket-group-foreground)}.support-desk .desk-queue-group.has-group-color.is-active{box-shadow:inset 3px 0 var(--ticket-group-foreground)}.support-desk .desk-queue-group.has-group-color:focus-visible{outline:2px solid var(--ticket-group-foreground);outline-offset:-2px}.support-desk .desk-queue-group.has-group-color .desk-queue-count{background:transparent;color:inherit;box-shadow:inset 0 0 0 1px currentColor}.desk-queue-count{flex-shrink:0;min-width:26px;padding:2px 7px;border-radius:6px;background:var(--nwms-legacy-background-d6eb775075, #eef2f7);color:var(--nwms-legacy-text-afeffc63ba, #64748b);text-align:center;font-size:12px;font-variant-numeric:tabular-nums}.is-active>.desk-queue-count{background:var(--nwms-legacy-background-6eb38e0224, #d7e6ff);color:var(--nwms-legacy-text-afeffc63ba, #174ba8)}.desk-queue-group-list{border-top:1px solid var(--nwms-legacy-border-21be45111b, #e2e8f0);margin-top:10px;padding-top:10px;max-height:60vh;overflow-y:auto}.desk-queue-layout .desk-overview a{gap:8px;padding:14px}.desk-queue-layout .desk-overview span{font-size:12px}.desk-queue-layout .desk-tabs{flex-wrap:wrap}@media (max-width:1200px){.desk-queue-layout{grid-template-columns:minmax(0,1fr) 220px;gap:14px}.desk-queue-layout .desk-overview{grid-template-columns:repeat(2,minmax(0,1fr))}.desk-queue-layout .desk-ticket{flex-direction:column;gap:8px}.desk-queue-layout .desk-ticket-owner{width:auto;flex-direction:row;flex-wrap:wrap;justify-content:flex-start}}@media (max-width:900px){.desk-queue-layout{grid-template-columns:minmax(0,1fr)}.desk-queue-groups{grid-row:1;position:static}.desk-queue-group-list{max-height:200px}.desk-queue-groups>p{margin-bottom:8px}}.support-desk .desk-group-nav{position:sticky;top:20px}.support-desk .desk-group-catalog-heading{margin-top:24px;padding-top:22px;border-top:1px solid var(--nwms-legacy-border-21be45111b, #e4e9f1)}.support-desk .desk-group-catalog-heading h2{font-size:17px}.support-desk .desk-create-feedback{margin:10px 0 0;font-size:13px}.support-desk .desk-create-feedback:empty,.support-desk .desk-group-save-feedback:empty{display:none}.support-desk .desk-group-editor-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;padding-bottom:18px;margin-bottom:18px;border-bottom:1px solid var(--nwms-legacy-border-21be45111b, #e4e9f1)}.support-desk .desk-group-editor-heading h2{font-size:26px;overflow-wrap:anywhere}.support-desk .desk-group-editor-heading .btn{flex-shrink:0}.support-desk .desk-eyebrow{font-size:12px;color:var(--nwms-legacy-text-afeffc63ba, #728198);margin:0 0 5px}.support-desk .desk-selected-label{display:block;margin-top:7px;font-size:11px;font-weight:600;color:var(--nwms-legacy-text-afeffc63ba, #2867b6)}.support-desk .desk-group-item strong{overflow-wrap:anywhere}.support-desk .desk-group-item.is-selected{background:var(--nwms-legacy-background-6eb38e0224, #e9f2ff);outline:1px solid var(--nwms-legacy-border-21be45111b, #c6dbf8)}.support-desk .desk-group-save-feedback{background:var(--nwms-legacy-background-6eb38e0224, #f0f6ff);border-radius:8px;padding:12px 16px;margin-bottom:20px;font-size:14px}.support-desk .desk-group-empty{text-align:center;padding:65px 40px;min-height:320px;display:flex;flex-direction:column;align-items:center;justify-content:center}.support-desk .desk-group-empty p{max-width:440px}.support-desk .desk-group-empty .desk-empty-icon{margin:0 0 18px;color:var(--nwms-legacy-text-afeffc63ba, #7186a5)}.support-desk .desk-group-empty .desk-empty-icon svg{width:44px;height:44px}@media (max-width:760px){.support-desk .desk-group-nav{position:static}.support-desk .desk-group-editor-heading{flex-direction:column;gap:10px}.support-desk .desk-group-editor-heading .btn{width:100%}.support-desk .desk-group-empty{padding:36px 22px;min-height:260px}}.desk-message--initial{background:var(--nwms-legacy-background-7d64a9721c, #fff3c4);border-color:var(--nwms-legacy-border-9f32c5a9dc, #efd16c);border-left:4px solid var(--nwms-legacy-border-9f32c5a9dc, #ca9800)}.desk-message--user{background:var(--nwms-legacy-background-7e05d54c10, #f7f2ff);border-color:var(--nwms-legacy-border-a318ce293e, #e0d4f2);border-left:4px solid var(--nwms-legacy-border-a318ce293e, #8b64ba)}.desk-message--support{background:var(--nwms-legacy-background-d03d9214e4, #edf9f3);border-color:var(--nwms-legacy-border-d521988206, #c5e5d3);border-left:4px solid var(--nwms-legacy-border-d521988206, #318260)}.desk-message.is-internal.is-ai-draft{background:var(--nwms-legacy-background-6eb38e0224, #eef2ff);border-color:var(--nwms-legacy-border-21be45111b, #a5b4fc);border-left:4px solid var(--nwms-legacy-border-21be45111b, #6366f1)}.desk-message.is-ai-draft .desk-draft-notice{background:var(--nwms-legacy-background-6eb38e0224, #e0e7ff);color:var(--nwms-legacy-text-afeffc63ba, #3730a3)}.desk-ai-draft-actions{display:flex;align-items:flex-start;flex-wrap:wrap;gap:10px;margin-top:16px}.desk-ai-draft-editor[open]{order:3;flex-basis:100%}.desk-ai-draft-editor>summary{list-style:none}.desk-ai-draft-editor>summary::-webkit-details-marker{display:none}.desk-message-author{min-width:0;overflow-wrap:anywhere}.desk-message-context{display:flex;flex-wrap:wrap;align-items:center;gap:6px 16px;min-width:0;max-width:55%;margin-left:auto;font-size:12px;line-height:1.5;color:var(--nwms-legacy-text-afeffc63ba, #475569)}.desk-message-context>span{min-width:0;overflow-wrap:anywhere}.desk-message-context b{font-weight:600}.desk-message header .desk-message-context+time{margin-left:0}@media (max-width:760px){.desk-message-context{flex-basis:calc(100% - 44px);max-width:none;margin-left:44px}.desk-message header .desk-message-context+time{margin-left:44px}}.desk-message--initial .desk-avatar,.desk-message--initial .desk-author-role{background:var(--nwms-legacy-background-7d64a9721c, #fce5a1);color:var(--nwms-legacy-text-b42c5e350c, #785500)}.desk-message--user .desk-avatar,.desk-message--user .desk-author-role{background:var(--nwms-legacy-background-7e05d54c10, #ede3fa);color:var(--nwms-legacy-text-b40e21a84b, #63418c)}.desk-message--support .desk-avatar,.desk-message--support .desk-author-role{background:var(--nwms-legacy-background-d03d9214e4, #d4eee0);color:var(--nwms-legacy-text-696438806a, #226346)}.desk-author-role{display:inline-block;padding:2px 6px;border-radius:4px;margin-top:3px;font-weight:600}.desk-message.is-internal{background:var(--nwms-legacy-background-7d64a9721c, #fffcf2);border-color:var(--nwms-legacy-border-9f32c5a9dc, #eddfa8);border-left-color:var(--nwms-legacy-border-9f32c5a9dc, #b68b26)}.support-email-control{display:flex;align-items:stretch;gap:8px;margin:6px 0}.support-email-control input{flex:1;min-width:0;width:100%}.support-email-control button{flex-shrink:0;white-space:nowrap}[data-support-email-field][hidden]{display:none!important}.support-ticket-files{margin:16px 0}.desk-overview .desk-overview-card{gap:12px;transition:box-shadow .15s ease}.desk-overview .desk-overview-card span{color:inherit}.desk-overview .desk-overview-card:hover{box-shadow:0 2px 8px #0f172a18}.desk-overview .desk-overview--all{background:var(--nwms-legacy-background-6659a4407c, #fff);color:var(--nwms-legacy-text-afeffc63ba, #334155)}.desk-overview .desk-overview--action{background:var(--nwms-legacy-background-2702ece196, #fee2e2);border-color:var(--nwms-legacy-border-817c3641c4, #fca5a5);color:var(--nwms-legacy-text-949973fdc2, #991b1b)}.desk-overview .desk-overview--waiting{background:var(--nwms-legacy-background-7d64a9721c, #fef3c7);border-color:var(--nwms-legacy-border-9f32c5a9dc, #fcd34d);color:var(--nwms-legacy-text-b42c5e350c, #854d0e)}.desk-overview .desk-overview--resolved{background:var(--nwms-legacy-background-d03d9214e4, #dcfce7);border-color:var(--nwms-legacy-border-d521988206, #86efac);color:var(--nwms-legacy-text-696438806a, #166534)}.support-reply-composer.is-dragging{outline:3px dashed var(--nwms-legacy-border-21be45111b, #3b82f6);outline-offset:3px;background:var(--nwms-legacy-background-6eb38e0224, #eff6ff)}.support-reply-composer.is-dragging textarea{border-color:var(--nwms-legacy-border-21be45111b, #3b82f6);background:var(--nwms-legacy-background-6659a4407c, #f8fbff)}.support-reply-composer .desk-composer-files>small{flex:1;min-width:220px}.support-clipboard-actions{display:flex;align-items:center;flex-wrap:wrap;gap:8px;margin-bottom:10px}.support-clipboard-actions .btn{width:auto;flex:none}.support-clipboard-actions small,.support-clipboard-status{font-size:12px;color:var(--nwms-legacy-text-afeffc63ba, #64748b)}.support-clipboard-status:not(:empty){margin-bottom:10px}.support-ticket-form .support-ticket-files .support-dropzone{display:flex;flex-direction:column;gap:4px;max-width:100%;min-width:0;padding:16px;min-height:0;margin-bottom:6px;text-align:center;white-space:normal;overflow-wrap:anywhere;cursor:pointer}.support-ticket-form .support-ticket-files input[type=file]{position:absolute;width:1px;height:1px;padding:0;border:0;opacity:0}.support-ticket-files .support-dropzone small{white-space:normal;max-width:100%}.support-ticket-files .support-selected-files{margin:4px 0 10px}.support-ticket-files .support-selected-file{max-width:100%}.support-ticket-files .support-selected-file button{border:0;background:transparent;color:var(--nwms-legacy-text-afeffc63ba, #475569);font-size:18px;line-height:1;padding:4px}.support-ticket-files .support-selected-file button:hover{color:var(--nwms-legacy-text-949973fdc2, #b42318)}.support-message-editor-controls{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin:8px 0 12px;grid-column:1/-1}.support-message-editor-controls small{flex:1;min-width:200px;color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:12px;line-height:1.5}.support-message-preview{padding:18px;border:1px solid var(--nwms-legacy-border-21be45111b, #cbd5e1);border-radius:10px;background:var(--nwms-legacy-background-6659a4407c, #fff);margin:10px 0;min-width:0;max-width:100%;grid-column:1/-1}.support-message-preview[hidden]{display:none}.support-message-content .support-markdown-table,.support-message-preview .support-markdown-table{max-width:100%;overflow-x:auto;margin:14px 0;border:1px solid var(--nwms-legacy-border-21be45111b, #cbd5e1);border-radius:8px;background:var(--nwms-legacy-background-32ec914a3a, rgba(255,255,255,.65))}.support-markdown-table table{width:100%;border-collapse:collapse;font-size:14px;line-height:1.5;margin:0}.support-markdown-table th,.support-markdown-table td{padding:10px 14px;text-align:left;vertical-align:top;border-right:1px solid var(--nwms-legacy-border-21be45111b, #dbe2ea);border-bottom:1px solid var(--nwms-legacy-border-21be45111b, #dbe2ea)}.support-markdown-table th{font-weight:650;background:var(--nwms-legacy-background-6eb38e0224, #edf2f7);color:var(--nwms-legacy-text-afeffc63ba, #334155)}.support-markdown-table tr:last-child td{border-bottom:0}.support-markdown-table th:last-child,.support-markdown-table td:last-child{border-right:0}.support-markdown-table code{white-space:pre;overflow-wrap:normal}.support-message-content blockquote,.support-message-preview blockquote{border-left:3px solid var(--nwms-legacy-border-21be45111b, #94a3b8);padding:4px 14px;margin:12px 0;color:var(--nwms-legacy-text-afeffc63ba, #475569)}.support-message-content h1,.support-message-preview h1{font-size:22px;margin:16px 0 10px}.support-message-content h2,.support-message-preview h2{font-size:19px;margin:16px 0 10px}.support-message-content h3,.support-message-preview h3{font-size:16px;margin:14px 0 8px}.support-message-content a,.support-message-preview a{text-decoration:underline;text-underline-offset:2px}.desk-overview .desk-overview--closed{background:var(--nwms-legacy-background-d6eb775075, #f1f5f9);border-color:var(--nwms-legacy-border-21be45111b, #cbd5e1);color:var(--nwms-legacy-text-afeffc63ba, #475569)}.desk-ticket-message-count{flex:0 0 86px;align-self:center;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:4px;min-height:72px;padding-left:20px;border-left:1px solid var(--nwms-legacy-border-21be45111b, #e2e8f0);color:var(--nwms-legacy-text-afeffc63ba, #475569)}.desk-ticket-message-count strong{font-size:26px;font-weight:650;line-height:1.2;font-variant-numeric:tabular-nums}.desk-ticket-message-count span{font-size:12px;color:var(--nwms-legacy-text-afeffc63ba, #64748b)}.desk-ticket-assignee,.desk-ticket-last-reply{display:flex;flex-direction:column;align-items:flex-start;gap:4px;min-width:0;max-width:100%}.desk-ticket-last-reply{margin-top:6px}.desk-ticket-assignee>span,.desk-ticket-last-reply>span{font-size:12px;color:var(--nwms-legacy-text-afeffc63ba, #64748b)}.desk-ticket-owner .desk-person-badge{display:inline-block;max-width:100%;padding:6px 10px;border:1px solid;border-radius:8px;font-size:14px;font-weight:650;line-height:1.4;overflow-wrap:anywhere}.desk-ticket-owner .desk-person-badge--assignee{background:var(--nwms-legacy-background-6eb38e0224, #e8f0ff);border-color:var(--nwms-legacy-border-21be45111b, #b5ccf5);color:var(--nwms-legacy-text-afeffc63ba, #17489b)}.desk-ticket-owner .desk-person-badge--reply{background:var(--nwms-legacy-background-d03d9214e4, #e1f5ed);border-color:var(--nwms-legacy-border-d521988206, #a6d9c2);color:var(--nwms-legacy-text-696438806a, #126044)}@media (max-width:1200px){.desk-queue-layout .desk-ticket-assignee{flex-basis:100%}}@media (max-width:760px){.desk-ticket-assignee{flex-basis:100%}}@media (max-width:1200px){.desk-queue-layout .desk-ticket-message-count{align-self:flex-start;flex-direction:row;flex-basis:auto;min-height:0;padding-left:0;border-left:0;gap:7px}.desk-queue-layout .desk-ticket-message-count strong{font-size:18px}.desk-queue-layout .desk-ticket-last-reply{flex-basis:100%}.desk-queue-layout .desk-overview a:last-child{grid-column:1/-1}}@media (max-width:760px){.desk-overview a:last-child{grid-column:1/-1}.desk-ticket-message-count{align-self:flex-start;flex-direction:row;flex-basis:auto;min-height:0;padding-left:0;border-left:0;gap:7px}.desk-ticket-message-count strong{font-size:18px}.desk-ticket-last-reply{flex-basis:100%}}.ticket-stats{color:var(--nwms-legacy-text-afeffc63ba, #26354a);font-size:14px;line-height:1.5;padding-bottom:20px}.ticket-stats *{box-sizing:border-box}.ticket-stats-filters{display:flex;align-items:flex-end;gap:14px;flex-wrap:wrap;padding:20px 24px;background:var(--nwms-legacy-background-6659a4407c, #fff);border:1px solid var(--nwms-legacy-border-21be45111b, #dce5ef);border-radius:14px;margin-bottom:24px}.ticket-stats-filters label{display:flex;flex-direction:column;gap:6px;font-weight:600;font-size:12px;margin:0;color:var(--nwms-legacy-text-afeffc63ba, #526278)}.ticket-stats-filters input,.ticket-stats-filters select{height:42px;border:1px solid var(--nwms-legacy-border-21be45111b, #cbd5e1);border-radius:8px;background:var(--nwms-legacy-background-6659a4407c, #fff);color:var(--nwms-legacy-text-afeffc63ba, #26354a);padding:8px 12px;min-width:0;font-size:14px;font-weight:400}.ticket-stats-filters input[type=number]{width:140px}.ticket-stats-filters .ticket-stats-group{flex:1;min-width:190px}.ticket-stats-filters .btn{height:42px;border-radius:8px;padding:8px 22px}.ticket-stats-reset{padding:10px 0;color:var(--nwms-legacy-text-afeffc63ba, #64748b);text-decoration:underline}.ticket-stats-layout{display:grid;grid-template-columns:minmax(0,1fr) 260px;gap:24px;align-items:start}.ticket-stats-main{min-width:0}.ticket-stats-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;margin:0 0 18px}.ticket-stats h2{font-size:24px;font-weight:650;line-height:1.25;margin:0 0 5px;color:var(--nwms-legacy-text-afeffc63ba, #1e293b)}.ticket-stats h3{font-size:17px;line-height:1.4;font-weight:650;margin:0 0 8px;color:var(--nwms-legacy-text-afeffc63ba, #26354a)}.ticket-stats p{color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:13px;line-height:1.6;margin:0 0 16px}.ticket-stats-heading p{margin:0}.ticket-stats-chip{background:var(--nwms-legacy-background-6eb38e0224, #e9eef6);color:var(--nwms-legacy-text-afeffc63ba, #526278);border-radius:20px;padding:5px 12px;font-size:12px;white-space:nowrap}.ticket-stats-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin-bottom:24px}.ticket-stats-kpi{background:var(--nwms-legacy-background-6659a4407c, #fff);border:1px solid var(--nwms-legacy-border-21be45111b, #dce5ef);border-top:3px solid var(--nwms-legacy-border-21be45111b, #94a3b8);border-radius:12px;padding:18px;display:flex;flex-direction:column;gap:10px;min-width:0}.ticket-stats-kpi>span{font-size:12px;font-weight:600;color:var(--nwms-legacy-text-afeffc63ba, #526278)}.ticket-stats-kpi>strong{font-size:29px;font-weight:650;line-height:1.2;letter-spacing:-.7px;font-variant-numeric:tabular-nums;overflow-wrap:anywhere}.ticket-stats-kpi>small{font-size:11px;line-height:1.5;color:var(--nwms-legacy-text-afeffc63ba, #64748b);margin-top:auto}.ticket-stats-kpi--blue{border-top-color:var(--nwms-legacy-border-21be45111b, #4b80df);background:var(--nwms-legacy-background-6eb38e0224, #f5f8ff)}.ticket-stats-kpi--green{border-top-color:var(--nwms-legacy-border-d521988206, #36a07b);background:var(--nwms-legacy-background-d6eb775075, #f2fbf6)}.ticket-stats-kpi--amber{border-top-color:var(--nwms-legacy-border-9f32c5a9dc, #dba544);background:var(--nwms-legacy-background-7d64a9721c, #fffbf0)}.ticket-stats-kpi--red{border-top-color:var(--nwms-legacy-border-817c3641c4, #d75b61);background:var(--nwms-legacy-background-2702ece196, #fff5f5)}.ticket-stats-panel{background:var(--nwms-legacy-background-6659a4407c, #fff);border:1px solid var(--nwms-legacy-border-21be45111b, #dce5ef);border-radius:14px;padding:24px;margin-bottom:24px;min-width:0;overflow:hidden}.ticket-stats-panel-heading{display:flex;justify-content:space-between;align-items:start;gap:16px;flex-wrap:wrap}.ticket-stats-legend{display:flex;gap:14px;flex-wrap:wrap;font-size:12px;color:var(--nwms-legacy-text-afeffc63ba, #64748b)}.ticket-stats-legend span:before{content:"";display:inline-block;width:8px;height:8px;border-radius:2px;margin-right:5px;background:var(--stat-color)}.ticket-stats .is-blue{--stat-color:var(--nwms-legacy-text-afeffc63ba, #5489e2)}.ticket-stats .is-green{--stat-color:var(--nwms-legacy-text-696438806a, #43ad88)}.ticket-stats .is-slate{--stat-color:var(--nwms-legacy-text-afeffc63ba, #98a8bd)}.ticket-stats-chart{display:flex;gap:4px;padding:12px 0 0;min-height:215px}.ticket-stats-chart-column{flex:1;min-width:0;display:flex;flex-direction:column;align-items:center;justify-content:flex-end}.ticket-stats-bars{height:170px;display:flex;align-items:flex-end;gap:2px;width:100%;border-bottom:1px solid var(--nwms-legacy-border-21be45111b, #cbd5e1);background:repeating-linear-gradient(to top,transparent 0,transparent 41px,var(--nwms-legacy-background-d6eb775075, #eef2f7) 42px,transparent 43px)}.ticket-stats-bars i{flex:1;min-width:0;max-width:22px;background:var(--stat-color);border-radius:3px 3px 0 0}.ticket-stats-chart-column>small{font-size:10px;color:var(--nwms-legacy-text-afeffc63ba, #64748b);height:25px;padding-top:7px;white-space:nowrap}.ticket-stats-details summary,.ticket-stats-method summary{cursor:pointer;color:var(--nwms-legacy-text-afeffc63ba, #3f658d);font-weight:600;font-size:13px}.ticket-stats-details{margin-top:18px}.ticket-stats-pair{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:24px}.ticket-stats-facts{margin:12px 0 20px}.ticket-stats-facts>div{display:flex;justify-content:space-between;align-items:center;gap:16px;padding:12px 0;border-bottom:1px solid var(--nwms-legacy-border-265d300449, #edf1f6)}.ticket-stats-facts dt{font-size:13px;font-weight:400;color:var(--nwms-legacy-text-afeffc63ba, #526278)}.ticket-stats-facts dd{font-size:17px;font-weight:650;margin:0;font-variant-numeric:tabular-nums;text-align:right}.ticket-stats a{color:var(--nwms-legacy-text-afeffc63ba, #316abe)}.ticket-stats-table-wrap{overflow-x:auto;max-width:100%;margin:14px -4px 0}.ticket-stats table{border-collapse:collapse;width:100%;font-size:13px}.ticket-stats th,.ticket-stats td{padding:14px 12px;vertical-align:middle;text-align:left;border-bottom:1px solid var(--nwms-legacy-border-21be45111b, #e7edf4);overflow-wrap:anywhere}.ticket-stats thead th{background:var(--nwms-legacy-background-6659a4407c, #f6f8fb);font-size:11px;color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-weight:650;white-space:normal}.ticket-stats tbody th{font-weight:600;min-width:140px}.ticket-stats tbody tr:last-child>*{border-bottom:0}.ticket-stats td small{display:block;color:var(--nwms-legacy-text-afeffc63ba, #78869a);font-size:11px;margin-top:4px;max-width:320px}.ticket-stats td strong{font-size:15px;font-weight:650;font-variant-numeric:tabular-nums}.ticket-stats tbody tr:hover{background:var(--nwms-legacy-background-6659a4407c, #fbfcfe)}.ticket-stats .ticket-stats-empty{text-align:center;padding:32px 16px;color:var(--nwms-legacy-text-c38f57c195, #7c8a9c);font-size:14px}.ticket-stats .ticket-stats-danger{color:var(--nwms-legacy-text-949973fdc2, #b5434b)}.ticket-stats-rank{display:inline-block;color:var(--nwms-legacy-text-afeffc63ba, #94a3b8);font-size:12px;min-width:24px;font-weight:400}.ticket-stats-distribution{margin-top:22px}.ticket-stats-distribution>div:first-child{display:flex;justify-content:space-between;gap:16px;align-items:center;margin-bottom:8px}.ticket-stats-distribution strong{white-space:nowrap}.ticket-stats-distribution small{color:var(--nwms-legacy-text-afeffc63ba, #8190a4);font-weight:400;margin-left:8px}.ticket-stats-track{height:7px;background:var(--nwms-legacy-background-6eb38e0224, #edf2f8);border-radius:5px;overflow:hidden}.ticket-stats-track i{display:block;background:var(--nwms-legacy-background-6eb38e0224, #79a0e1);height:100%;border-radius:5px}.ticket-stats .ticket-stats-footnote{font-size:12px;margin:16px 0 0}.ticket-stats-method{padding:18px 24px;background:var(--nwms-legacy-background-6659a4407c, #f8fafc)}.ticket-stats-method ul{padding-left:20px;margin:18px 0 0;color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:12px;line-height:1.7}.ticket-stats-method li+li{margin-top:8px}.ticket-stats .ticket-stats-notice{background:var(--nwms-legacy-background-7d64a9721c, #fff8df);border:1px solid var(--nwms-legacy-border-9f32c5a9dc, #f2df9d);border-radius:10px;padding:14px 18px;color:var(--nwms-legacy-text-b42c5e350c, #85692d)}.ticket-stats .ticket-stats-freshness{font-size:11px;margin:0 0 14px;color:var(--nwms-legacy-text-afeffc63ba, #8592a5)}.ticket-stats-sidebar{position:sticky;top:20px;background:var(--nwms-legacy-background-6659a4407c, #fff);border:1px solid var(--nwms-legacy-border-21be45111b, #dce5ef);border-radius:14px;padding:20px 12px}.ticket-stats-sidebar h3{padding:0 12px;margin-bottom:16px;font-size:14px}.ticket-stats-sidebar nav{display:flex;flex-direction:column;gap:5px}.ticket-stats-sidebar nav a{display:flex;align-items:flex-start;gap:12px;padding:13px 12px;border-radius:9px;color:var(--nwms-legacy-text-afeffc63ba, #526278);text-decoration:none;border-left:3px solid transparent}.ticket-stats-sidebar nav a:hover{background:var(--nwms-legacy-background-6659a4407c, #f7f9fc)}.ticket-stats-sidebar nav a.is-active{background:var(--nwms-legacy-background-6eb38e0224, #edf3ff);border-left-color:var(--nwms-legacy-border-21be45111b, #5489e2);color:var(--nwms-legacy-text-afeffc63ba, #2a5ba3)}.ticket-stats-sidebar svg{width:18px;height:18px;flex:none;margin-top:2px}.ticket-stats-sidebar strong{font-size:13px;font-weight:650;display:block}.ticket-stats-sidebar small{display:block;font-size:11px;color:var(--nwms-legacy-text-afeffc63ba, #8390a3);line-height:1.5;margin-top:3px}.ticket-stats-sidebar-note{border-top:1px solid var(--nwms-legacy-border-21be45111b, #e7edf4);margin:18px 12px 0;padding-top:16px;color:var(--nwms-legacy-text-afeffc63ba, #8b97a8);font-size:11px;line-height:1.8}.ticket-stats-sidebar-note strong{display:inline;font-size:11px;color:var(--nwms-legacy-text-afeffc63ba, #64748b)}@media (max-width:1350px){.ticket-stats-layout{grid-template-columns:minmax(0,1fr) 220px;gap:18px}.ticket-stats-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.ticket-stats-kpi>strong{font-size:28px}.ticket-stats-pair{gap:18px}.ticket-stats-panel{padding:20px}}@media (max-width:1000px){.ticket-stats-layout{grid-template-columns:minmax(0,1fr)}.ticket-stats-sidebar{position:static;grid-row:1}.ticket-stats-sidebar nav{display:grid;grid-template-columns:repeat(3,minmax(0,1fr))}.ticket-stats-sidebar-note,.ticket-stats-sidebar small{display:none}}@media (max-width:650px){.ticket-stats-pair{grid-template-columns:minmax(0,1fr);gap:0}.ticket-stats-filters{padding:16px;gap:10px}.ticket-stats-filters label{flex:1;min-width:130px}.ticket-stats-filters input{width:100%}.ticket-stats-sidebar nav{grid-template-columns:repeat(2,minmax(0,1fr))}.ticket-stats-kpis{gap:10px}.ticket-stats-kpi{padding:14px}.ticket-stats-kpi>strong{font-size:24px}.ticket-stats-panel{padding:16px}.ticket-stats h2{font-size:22px}.ticket-stats td,.ticket-stats th{padding:10px 8px}.ticket-stats table{min-width:540px}}.desk-detail-number{font-size:30px;display:block;margin-bottom:10px}.desk-global-search{order:2;flex-basis:100%;display:flex;align-items:center;gap:8px;font-size:14px}.desk-filters .desk-global-search input{min-width:0;width:18px;height:18px;flex:none}.desk-global-search small{color:var(--nwms-legacy-text-afeffc63ba, #64748b)}.desk-search-hint{margin:0;padding:0 16px 14px;color:var(--nwms-legacy-text-afeffc63ba, #475569);font-size:13px}.desk-claim-bar{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;padding:14px 18px;background:var(--nwms-legacy-background-6eb38e0224, #eef5ff);border:1px solid var(--nwms-legacy-border-21be45111b, #bfdbfe);border-radius:10px;margin-bottom:16px}.desk-claim-bar.is-busy{background:var(--nwms-legacy-background-7d64a9721c, #fff7df);border-color:var(--nwms-legacy-border-9f32c5a9dc, #f5d77e)}.desk-claim-bar p{margin:4px 0 0;color:var(--nwms-legacy-text-afeffc63ba, #475569);font-size:13px}.desk-claim-feedback:empty{display:none}@media (max-width:640px){.desk-number{font-size:20px}.desk-detail-number{font-size:26px}.desk-global-search{flex-wrap:wrap}.desk-global-search small{flex-basis:100%;margin-left:26px}}.desk-reply-owner-controls{display:flex;align-items:center;justify-content:flex-end;gap:12px;flex-wrap:wrap}.desk-reply-assignee{width:260px;max-width:100%;margin:0}.desk-reply-body-row{display:flex;align-items:flex-start;gap:14px}.desk-reply-editor{flex:1;min-width:0}.desk-reply-destinations{display:flex;flex-direction:column;gap:10px;border:0;padding:2px;margin:0;min-width:44px}.desk-reply-destination{display:block;position:relative;width:40px;height:40px;cursor:pointer}.desk-reply-destination input{position:absolute;top:0;right:0;bottom:0;left:0;width:100%;height:100%;margin:0;opacity:0;cursor:pointer}.desk-reply-destination span{display:flex;align-items:center;justify-content:center;width:100%;height:100%;border:2px solid;border-radius:8px;font-size:22px;font-weight:700;color:transparent}.desk-reply-destination--action span{background:var(--nwms-legacy-background-2702ece196, #fee2e2);border-color:var(--nwms-legacy-border-817c3641c4, #fca5a5)}.desk-reply-destination--waiting span{background:var(--nwms-legacy-background-7d64a9721c, #fef3c7);border-color:var(--nwms-legacy-border-9f32c5a9dc, #fcd34d)}.desk-reply-destination--resolved span{background:var(--nwms-legacy-background-d03d9214e4, #dcfce7);border-color:var(--nwms-legacy-border-d521988206, #86efac)}.desk-reply-destination--closed span{background:var(--nwms-legacy-background-d6eb775075, #f1f5f9);border-color:var(--nwms-legacy-border-21be45111b, #cbd5e1)}.desk-reply-destination input:checked+span{color:var(--nwms-legacy-text-afeffc63ba, #334155);outline:2px solid var(--nwms-legacy-border-21be45111b, #334155);outline-offset:2px}.desk-reply-destination input:focus-visible+span{outline:3px solid var(--nwms-legacy-border-21be45111b, #2563eb);outline-offset:3px}.desk-reply-destination input:disabled+span{opacity:.35;cursor:not-allowed}[data-support-reply-routing][hidden]{display:none!important}@media (max-width:760px){.desk-reply-owner-controls{width:100%;justify-content:flex-start}.desk-reply-assignee{flex:1;min-width:160px}.desk-reply-body-row{gap:10px}}.desk-overview .desk-overview-card.is-active{outline:3px solid currentColor;outline-offset:2px;box-shadow:0 4px 12px #0f172a26;font-weight:700}.desk-overview .desk-overview-card.is-active span:before{content:"✓ ";font-weight:800}.support-desk .desk-list-controls{margin-bottom:16px}.support-desk .desk-list-controls .desk-global-search,.support-desk .desk-list-controls .desk-global-search small{min-width:0;white-space:normal}.support-desk .desk-list-heading{padding:0 2px;margin:0 0 8px;background:none;border:0;gap:12px}.support-desk .desk-export-hint{margin:0 2px 14px;color:var(--desk-muted);font-size:12px}.support-desk .desk-ticket-list{display:grid;gap:12px;margin-bottom:18px;container:support-ticket-list / inline-size}.support-desk .desk-ticket{--ticket-card-accent: var(--nwms-legacy-border-21be45111b, #467bcb);display:grid;grid-template-columns:minmax(0,1.65fr) minmax(0,1fr) minmax(0,.95fr) minmax(132px,.55fr);gap:22px;position:relative;min-width:0;padding:20px 48px 20px 18px;background:var(--nwms-legacy-background-6659a4407c, #fff);border:1px solid var(--desk-border);border-left:3px solid var(--ticket-card-accent);border-radius:12px;box-shadow:0 2px 6px #26334504}.support-desk .desk-ticket:hover{background:var(--nwms-legacy-background-6659a4407c, #fff);border-color:var(--nwms-legacy-border-21be45111b, #b7c9e1);border-left-color:var(--ticket-card-accent)}.support-desk .desk-ticket:focus-visible{outline:2px solid var(--ticket-card-accent);outline-offset:3px}.support-desk .desk-ticket-main{min-width:0;overflow-wrap:anywhere}.support-desk .desk-ticket-meta{gap:6px 8px}.support-desk .desk-ticket .desk-number{font-size:14px;font-weight:650;color:var(--nwms-legacy-text-afeffc63ba, #315eaa)}.support-desk .desk-ticket h3{font-size:17px;font-weight:600;line-height:1.4;margin:6px 0 10px}.support-desk .desk-ticket.is-unread h3{font-weight:700}.support-desk .desk-ticket p{font-size:13px;line-height:1.5;margin:0 0 12px}.support-desk .desk-ticket-context{font-size:12px;gap:6px 10px;color:var(--desk-muted)}.support-desk .desk-ticket-column{min-width:0;border-left:1px solid var(--nwms-legacy-border-265d300449, #edf0f5);padding-left:20px;overflow-wrap:anywhere}.support-desk .desk-ticket-owner{display:block;width:auto;color:inherit;font-size:14px}.support-desk .desk-ticket-field{min-width:0;font-size:14px;line-height:1.45}.support-desk .desk-ticket-field+.desk-ticket-field{margin-top:12px}.support-desk .desk-ticket-field strong{font-size:14px;font-weight:600}.support-desk .desk-ticket-field strong:not(.desk-person-badge){color:inherit}.support-desk .desk-ticket-label{display:block;margin-bottom:3px;font-size:13px;color:var(--desk-muted);font-weight:400}.support-desk .desk-ticket-assignee,.support-desk .desk-ticket-last-reply{gap:0}.support-desk .desk-ticket-level{display:inline-block;margin-left:6px;padding:1px 6px;border:1px solid currentColor;border-radius:5px;font-size:11px;white-space:nowrap;vertical-align:1px}.support-desk .desk-ticket-activity{display:flex;flex-direction:column;gap:12px}.support-desk .desk-ticket-updated{font-size:12px}.support-desk .desk-ticket-open{position:absolute;top:16px;right:14px;color:var(--desk-muted)}.support-desk .desk-ticket-open svg{display:block;width:14px;height:14px}.support-desk .desk-list-pagination{padding:0 0 16px}.support-desk .desk-ticket.has-group-color{background:var(--ticket-group-background);color:var(--ticket-group-foreground)!important;--desk-muted: var(--ticket-group-foreground)}.support-desk .desk-ticket.has-group-color:hover{background:var(--ticket-group-background)}.support-desk .desk-ticket.has-group-color .desk-ticket-column{border-color:#80808040}.support-desk .has-group-color :is(h3,.desk-number,.desk-priority,.desk-ticket-context,.desk-ticket-owner){color:var(--ticket-group-foreground)}.support-desk .has-group-color .desk-ticket-owner strong:not(.desk-person-badge){color:inherit}.support-desk .has-group-color :is(.desk-ticket-assignee,.desk-ticket-last-reply)>span{color:inherit}.support-desk .desk-ticket-message-count{display:flex;align-items:center;justify-content:center;align-self:stretch;min-width:0;min-height:96px;padding:12px;border:0;border-radius:10px;flex-direction:column;gap:4px;background:#e2e8f0;color:#334155}.support-desk .desk-ticket-message-count strong{font-size:28px}.support-desk .desk-ticket-message-count span{color:inherit}.support-desk .desk-message-priority-label{font-weight:650}.support-desk .desk-message-priority--low{background:#bbf7d0;color:#14532d}.support-desk .desk-message-priority--normal{background:#e2f5ad;color:#365314}.support-desk .desk-message-priority--high{background:#fde68a;color:#713f12}.support-desk .desk-message-priority--blocking{background:#fecaca;color:#7f1d1d}.desk-group-color-picker{display:flex;align-items:center;gap:16px;margin:12px 0}.desk-group-color-picker input[type=color]{width:72px;height:44px;padding:4px;cursor:pointer}.desk-group-color-picker input[type=color]:disabled{cursor:default;opacity:.5}.desk-group-color-preview{display:block;width:72px;height:44px;border:1px solid var(--desk-border);border-radius:8px}@container support-ticket-list (max-width: 1000px){.support-desk .desk-ticket{grid-template-columns:minmax(0,1.35fr) minmax(0,1fr);gap:20px 24px}.support-desk .desk-ticket-owner,.support-desk .desk-ticket-activity{border-left:0;padding:14px 0 0;border-top:1px solid var(--nwms-legacy-border-265d300449, #edf0f5)}.support-desk .desk-ticket-owner{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:16px}.support-desk .desk-ticket-owner .desk-ticket-field+.desk-ticket-field{margin-top:0}.support-desk .desk-ticket-activity{display:grid;grid-template-columns:108px minmax(0,1fr);align-items:center}}@container support-ticket-list (max-width: 700px){.support-desk .desk-ticket{grid-template-columns:minmax(0,1fr) minmax(0,1fr);padding:18px 42px 18px 16px;gap:18px}.support-desk .desk-ticket-main,.support-desk .desk-ticket-activity{grid-column:1 / -1}.support-desk .desk-ticket-routing{border-left:0;padding:14px 0 0;border-top:1px solid var(--nwms-legacy-border-265d300449, #edf0f5)}.support-desk .desk-ticket-owner{display:block;padding-left:16px;border-left:1px solid var(--nwms-legacy-border-265d300449, #edf0f5)}.support-desk .desk-ticket-owner .desk-ticket-field+.desk-ticket-field{margin-top:12px}.support-desk .desk-ticket-message-count{min-height:80px}}@container support-ticket-list (max-width: 480px){.support-desk .desk-ticket{grid-template-columns:minmax(0,1fr);padding:16px 38px 16px 14px}.support-desk .desk-ticket-owner{display:grid;border-left:0;padding-left:0}.support-desk .desk-ticket-owner .desk-ticket-field+.desk-ticket-field{margin-top:0}}.page-platform-terminal-main .command-bar-wrapper,.page-platform-terminal-main nav[aria-label=breadcrumb]{display:none!important}.terminal-menu{--terminal-surface: var(--nwms-legacy-background-6659a4407c, #fff);--terminal-ink: var(--nwms-legacy-text-afeffc63ba, #202b35);--terminal-muted: var(--nwms-legacy-text-c38f57c195, #576673);--terminal-border: var(--nwms-legacy-border-21be45111b, #dce2e7);max-width:720px;width:100%;margin:0 auto;padding:16px;color:var(--terminal-ink)}.terminal-menu [hidden]{display:none!important}.terminal-menu a{color:inherit;text-decoration:none}.terminal-menu a:focus-visible,.terminal-menu button:focus-visible,.terminal-menu summary:focus-visible,.terminal-menu input:focus-visible{outline:3px solid var(--nwms-legacy-border-21be45111b, #315d96);outline-offset:3px}.terminal-menu a:active,.terminal-menu button:active{background-color:var(--nwms-legacy-background-6eb38e0224, #edf2f7)}.terminal-menu-title{margin:0;font-size:24px;font-weight:600;line-height:1.2}.terminal-menu-subtitle{margin:6px 0 18px;color:var(--terminal-muted);font-size:14px}.terminal-menu-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.terminal-menu-tile{display:flex;flex-direction:column;align-items:flex-start;gap:10px;position:relative;min-height:110px;padding:14px;border:1px solid var(--terminal-border);border-radius:14px;background:var(--terminal-surface)}.terminal-menu-tile-title{font-size:18px;font-weight:600;line-height:1.25;overflow-wrap:anywhere}.terminal-menu-icon{display:flex;align-items:center;justify-content:center;width:36px;height:36px;flex:0 0 36px;border-radius:10px;background:var(--nwms-legacy-background-d6eb775075, #e9eef2)}.terminal-menu-icon svg{width:22px;height:22px}.terminal-menu [data-tone=green] .terminal-menu-icon{background:var(--nwms-legacy-background-d03d9214e4, #e5f2eb);color:var(--nwms-legacy-text-696438806a, #1f674c)}.terminal-menu [data-tone=amber] .terminal-menu-icon{background:var(--nwms-legacy-background-7d64a9721c, #fff0d5);color:var(--nwms-legacy-text-b42c5e350c, #87590e)}.terminal-menu [data-tone=blue] .terminal-menu-icon{background:var(--nwms-legacy-background-6eb38e0224, #e5edf8);color:var(--nwms-legacy-text-afeffc63ba, #315d96)}.terminal-menu [data-tone=purple] .terminal-menu-icon{background:var(--nwms-legacy-background-7e05d54c10, #eee8f7);color:var(--nwms-legacy-text-b40e21a84b, #715196)}.terminal-menu-chevron{width:16px;height:16px;flex:0 0 16px;margin-left:auto;color:var(--terminal-muted)}.terminal-menu-tile>.terminal-menu-chevron{position:absolute;right:14px;top:24px}.terminal-menu-utilities,.terminal-menu-operations{display:grid;gap:10px}.terminal-menu-utilities{margin-top:14px}.terminal-menu-operation{display:flex;align-items:center;gap:12px;min-height:76px;padding:12px 14px;background:var(--terminal-surface);border:1px solid var(--terminal-border);border-radius:12px}.terminal-menu-operation-text{min-width:0;overflow-wrap:anywhere}.terminal-menu-operation strong{display:block;font-size:18px;font-weight:600;line-height:1.25}.terminal-menu-operation small{display:block;color:var(--terminal-muted);font-size:14px;line-height:1.35;margin-top:4px}.terminal-menu-utilities .terminal-menu-operation{min-height:56px;padding:10px 14px}.terminal-menu-utilities .terminal-menu-icon{background:transparent;width:24px;height:24px;flex-basis:24px}.terminal-menu-back{display:inline-flex;align-items:center;gap:10px;min-height:52px;margin-bottom:8px;font-size:16px}.terminal-menu-back svg{width:22px;height:22px}.terminal-menu-settings{margin-top:10px}.terminal-menu-settings summary,.terminal-menu-account summary{display:flex;align-items:center;gap:10px;min-height:56px;cursor:pointer;list-style:none;color:var(--terminal-muted)}.terminal-menu summary::-webkit-details-marker{display:none}.terminal-menu-settings summary{font-size:14px}.terminal-menu-settings summary svg,.terminal-menu-account summary svg{width:20px;height:20px;flex:0 0 20px}.terminal-menu-settings p{color:var(--terminal-muted);font-size:14px;margin:0 0 8px}.terminal-menu-settings h2{margin:14px 0 6px;font-size:16px;font-weight:600}.terminal-menu-pin-choice{display:flex;align-items:center;gap:12px;min-height:56px;padding:10px 0;cursor:pointer;font-size:16px}.terminal-menu-pin-choice input{width:24px;height:24px;flex:0 0 24px;accent-color:#315d96}.terminal-menu-pin-choice input:disabled+span{color:var(--terminal-muted)}.terminal-menu-pinned{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin-bottom:14px}.terminal-menu-pinned a{display:flex;align-items:center;min-height:56px;padding:10px 12px;border:1px solid var(--nwms-legacy-border-21be45111b, #b6ccea);background:var(--nwms-legacy-background-6eb38e0224, #e5edf8);border-radius:10px;font-size:16px;font-weight:600;overflow-wrap:anywhere}.terminal-menu-account{border-top:1px solid var(--terminal-border);margin-top:10px}.terminal-menu-account summary span{flex:1;min-width:0;overflow-wrap:anywhere;font-size:14px}.terminal-menu-logout{display:flex;align-items:center;gap:10px;width:100%;min-height:56px;padding:12px;border:1px solid var(--terminal-border);border-radius:10px;background:var(--terminal-surface);color:var(--terminal-ink);font-size:16px;text-align:left}@media (max-width: 991.98px){.page-platform-terminal-main .aside{width:100%;max-width:none;height:56px;min-height:56px}.page-platform-terminal-main .aside>header{margin-top:0!important;padding:4px 12px!important;min-height:56px}.page-platform-terminal-main .header-toggler{min-height:48px;font-size:16px}.page-platform-terminal-main .header-brand{display:flex;align-items:center;justify-content:center;min-width:48px;min-height:48px}.page-platform-terminal-main .header-brand .h2{margin:0}}@media (max-width: 767.98px){.page-platform-terminal-main .workspace{padding-top:8px!important}.page-platform-terminal-main [data-warehouse-context-panel]{padding-left:8px!important;padding-right:8px!important}.page-platform-terminal-main [data-warehouse-context-form] .ts-control,.page-platform-terminal-main [data-warehouse-context-form] button{min-height:48px}.page-platform-terminal-main [data-warehouse-context-form] .ts-control{align-items:center;font-size:14px}.terminal-menu{padding:10px 0}.terminal-menu-title{font-size:22px}.terminal-menu-tile{padding:12px}.terminal-menu-tile-title,.terminal-menu-operation strong{font-size:16px}.terminal-menu-operation{padding:12px}}@media screen{html[data-bs-theme=dark]{--nwms-legacy-background-02db06c5e0: rgba(34, 40, 49, .11);--nwms-legacy-background-04b49a0629: rgba(34, 40, 49, .1);--nwms-legacy-background-0777914df8: rgba(73, 55, 27, .92);--nwms-legacy-background-111cf518c8: rgba(34, 40, 49, .55);--nwms-legacy-background-19dbb4effc: rgba(73, 55, 27, .95);--nwms-legacy-background-2218d86111: rgba(24, 59, 44, .08);--nwms-legacy-background-2649506034: rgba(24, 59, 44, .24);--nwms-legacy-background-2702ece196: #4b262c;--nwms-legacy-background-2c2c650778: rgba(75, 38, 44, .1);--nwms-legacy-background-2f533331c0: rgba(34, 40, 49, .14);--nwms-legacy-background-32ec914a3a: rgba(34, 40, 49, .65);--nwms-legacy-background-33294151ac: rgba(57, 43, 80, .42);--nwms-legacy-background-389011a739: rgba(34, 40, 49, .96);--nwms-legacy-background-4a4edbaebd: rgba(32, 54, 82, .78);--nwms-legacy-background-4d82605bb9: rgba(32, 54, 82, .08);--nwms-legacy-background-5777654bcf: #173b43;--nwms-legacy-background-5b176566b4: rgba(73, 55, 27, .9);--nwms-legacy-background-63517d954f: rgba(32, 54, 82, .55);--nwms-legacy-background-6659a4407c: #222831;--nwms-legacy-background-6725ef4e68: rgba(34, 40, 49, .2);--nwms-legacy-background-6eb38e0224: #203652;--nwms-legacy-background-771d5e8d89: rgba(34, 40, 49, .24);--nwms-legacy-background-7d64a9721c: #49371b;--nwms-legacy-background-7e05d54c10: #392b50;--nwms-legacy-background-7fe8b36426: rgba(34, 40, 49, .12);--nwms-legacy-background-7ff057dcc1: rgba(23, 59, 67, .26);--nwms-legacy-background-80a6a0c733: rgba(34, 40, 49, .94);--nwms-legacy-background-90074c2521: rgba(34, 40, 49, .16);--nwms-legacy-background-90f658b6f4: rgba(23, 59, 67, .12);--nwms-legacy-background-9611458732: rgba(73, 55, 27, .82);--nwms-legacy-background-979ba00a66: rgba(32, 54, 82, .91);--nwms-legacy-background-9a9f4f4b16: rgba(32, 54, 82, .92);--nwms-legacy-background-9c5bdfad04: rgba(34, 40, 49, .20784313725490197);--nwms-legacy-background-a0d3163271: rgba(34, 40, 49, .92);--nwms-legacy-background-a2d89d9c0b: rgba(34, 40, 49, .15);--nwms-legacy-background-a79aff8367: rgba(34, 40, 49, .72);--nwms-legacy-background-a7ee9d0434: rgba(34, 40, 49, .56);--nwms-legacy-background-a802ab1d00: rgba(32, 54, 82, .66);--nwms-legacy-background-afb1132ad4: rgba(34, 40, 49, .22);--nwms-legacy-background-b7b201d503: rgba(32, 54, 82, .58);--nwms-legacy-background-bae3d15770: rgba(32, 54, 82, .82);--nwms-legacy-background-c4c21d83ea: rgba(32, 54, 82, .14);--nwms-legacy-background-c57c5f2eea: rgba(75, 38, 44, .92);--nwms-legacy-background-cdc6fbb276: rgba(32, 54, 82, .36);--nwms-legacy-background-d03d9214e4: #183b2c;--nwms-legacy-background-d6eb775075: #2b333f;--nwms-legacy-background-e15a9014e8: rgba(23, 59, 67, .2);--nwms-legacy-background-f1467fa978: rgba(32, 54, 82, .97);--nwms-legacy-background-f8f0564236: rgba(32, 54, 82, .16);--nwms-legacy-background-fe3f1f1e6e: rgba(34, 40, 49, .95);--nwms-legacy-border-0c211a8582: rgba(60, 72, 89, .35);--nwms-legacy-border-172754ae1a: rgba(130, 169, 223, .24);--nwms-legacy-border-21310aa6d0: rgba(130, 169, 223, .28);--nwms-legacy-border-21be45111b: #82a9df;--nwms-legacy-border-24d6f70ac5: rgba(130, 169, 223, .08);--nwms-legacy-border-265d300449: #3c4859;--nwms-legacy-border-29c054b299: rgba(60, 72, 89, .4);--nwms-legacy-border-436d79053a: rgba(60, 72, 89, .18);--nwms-legacy-border-5f0105dd6d: rgba(130, 169, 223, .32);--nwms-legacy-border-6097f7f19c: #74849b;--nwms-legacy-border-6e2e1363fc: rgba(108, 184, 144, .28);--nwms-legacy-border-8137c17528: rgba(130, 169, 223, .35);--nwms-legacy-border-817c3641c4: #e3939a;--nwms-legacy-border-9f32c5a9dc: #caa46b;--nwms-legacy-border-a318ce293e: #b095d1;--nwms-legacy-border-b17a5f5932: rgba(130, 169, 223, .3);--nwms-legacy-border-bb055bdd73: rgba(60, 72, 89, .08);--nwms-legacy-border-d310705b70: rgba(130, 169, 223, .9);--nwms-legacy-border-d521988206: #6cb890;--nwms-legacy-border-da9291d282: #69b6c4;--nwms-legacy-border-f422af512d: rgba(60, 72, 89, .16);--nwms-legacy-border-f4ebdd9ad4: rgba(116, 132, 155, .1);--nwms-legacy-border-f5b1bc74fb: rgba(60, 72, 89, .65);--nwms-legacy-border-fee8992cf8: rgba(227, 147, 154, .35);--nwms-legacy-text-33e8dac95d: rgba(232, 237, 244, .78);--nwms-legacy-text-39b82b6a12: rgba(157, 197, 255, .74);--nwms-legacy-text-3db70d1680: rgba(232, 237, 244, .7);--nwms-legacy-text-4509082e8e: rgba(157, 197, 255, .62);--nwms-legacy-text-4def621a5c: #90dae5;--nwms-legacy-text-6318cd2bdf: rgba(157, 197, 255, .42);--nwms-legacy-text-696438806a: #8ee0b2;--nwms-legacy-text-7231580708: rgba(144, 218, 229, .09);--nwms-legacy-text-9317a9f5cb: #e8edf4;--nwms-legacy-text-949973fdc2: #ffb0b4;--nwms-legacy-text-afeffc63ba: #9dc5ff;--nwms-legacy-text-b40e21a84b: #d5b9ff;--nwms-legacy-text-b42c5e350c: #ffd48c;--nwms-legacy-text-ba3679c5f3: rgba(157, 197, 255, .55);--nwms-legacy-text-c38f57c195: #b0bdcc;--nwms-legacy-text-c9e54eef88: rgba(157, 197, 255, .32);--nwms-legacy-text-dab9ee19d1: rgba(157, 197, 255, .53);--nwms-legacy-text-df2a70cf82: rgba(157, 197, 255, .06);--nwms-legacy-text-f4ec82147a: rgba(232, 237, 244, .72);--nwms-legacy-text-f55c5edd4b: rgba(232, 237, 244, .84)}}.nwms-print-surface,[data-nwms-theme-preserve]{--nwms-legacy-background-02db06c5e0: initial;--nwms-legacy-background-04b49a0629: initial;--nwms-legacy-background-0777914df8: initial;--nwms-legacy-background-111cf518c8: initial;--nwms-legacy-background-19dbb4effc: initial;--nwms-legacy-background-2218d86111: initial;--nwms-legacy-background-2649506034: initial;--nwms-legacy-background-2702ece196: initial;--nwms-legacy-background-2c2c650778: initial;--nwms-legacy-background-2f533331c0: initial;--nwms-legacy-background-32ec914a3a: initial;--nwms-legacy-background-33294151ac: initial;--nwms-legacy-background-389011a739: initial;--nwms-legacy-background-4a4edbaebd: initial;--nwms-legacy-background-4d82605bb9: initial;--nwms-legacy-background-5777654bcf: initial;--nwms-legacy-background-5b176566b4: initial;--nwms-legacy-background-63517d954f: initial;--nwms-legacy-background-6659a4407c: initial;--nwms-legacy-background-6725ef4e68: initial;--nwms-legacy-background-6eb38e0224: initial;--nwms-legacy-background-771d5e8d89: initial;--nwms-legacy-background-7d64a9721c: initial;--nwms-legacy-background-7e05d54c10: initial;--nwms-legacy-background-7fe8b36426: initial;--nwms-legacy-background-7ff057dcc1: initial;--nwms-legacy-background-80a6a0c733: initial;--nwms-legacy-background-90074c2521: initial;--nwms-legacy-background-90f658b6f4: initial;--nwms-legacy-background-9611458732: initial;--nwms-legacy-background-979ba00a66: initial;--nwms-legacy-background-9a9f4f4b16: initial;--nwms-legacy-background-9c5bdfad04: initial;--nwms-legacy-background-a0d3163271: initial;--nwms-legacy-background-a2d89d9c0b: initial;--nwms-legacy-background-a79aff8367: initial;--nwms-legacy-background-a7ee9d0434: initial;--nwms-legacy-background-a802ab1d00: initial;--nwms-legacy-background-afb1132ad4: initial;--nwms-legacy-background-b7b201d503: initial;--nwms-legacy-background-bae3d15770: initial;--nwms-legacy-background-c4c21d83ea: initial;--nwms-legacy-background-c57c5f2eea: initial;--nwms-legacy-background-cdc6fbb276: initial;--nwms-legacy-background-d03d9214e4: initial;--nwms-legacy-background-d6eb775075: initial;--nwms-legacy-background-e15a9014e8: initial;--nwms-legacy-background-f1467fa978: initial;--nwms-legacy-background-f8f0564236: initial;--nwms-legacy-background-fe3f1f1e6e: initial;--nwms-legacy-border-0c211a8582: initial;--nwms-legacy-border-172754ae1a: initial;--nwms-legacy-border-21310aa6d0: initial;--nwms-legacy-border-21be45111b: initial;--nwms-legacy-border-24d6f70ac5: initial;--nwms-legacy-border-265d300449: initial;--nwms-legacy-border-29c054b299: initial;--nwms-legacy-border-436d79053a: initial;--nwms-legacy-border-5f0105dd6d: initial;--nwms-legacy-border-6097f7f19c: initial;--nwms-legacy-border-6e2e1363fc: initial;--nwms-legacy-border-8137c17528: initial;--nwms-legacy-border-817c3641c4: initial;--nwms-legacy-border-9f32c5a9dc: initial;--nwms-legacy-border-a318ce293e: initial;--nwms-legacy-border-b17a5f5932: initial;--nwms-legacy-border-bb055bdd73: initial;--nwms-legacy-border-d310705b70: initial;--nwms-legacy-border-d521988206: initial;--nwms-legacy-border-da9291d282: initial;--nwms-legacy-border-f422af512d: initial;--nwms-legacy-border-f4ebdd9ad4: initial;--nwms-legacy-border-f5b1bc74fb: initial;--nwms-legacy-border-fee8992cf8: initial;--nwms-legacy-text-33e8dac95d: initial;--nwms-legacy-text-39b82b6a12: initial;--nwms-legacy-text-3db70d1680: initial;--nwms-legacy-text-4509082e8e: initial;--nwms-legacy-text-4def621a5c: initial;--nwms-legacy-text-6318cd2bdf: initial;--nwms-legacy-text-696438806a: initial;--nwms-legacy-text-7231580708: initial;--nwms-legacy-text-9317a9f5cb: initial;--nwms-legacy-text-949973fdc2: initial;--nwms-legacy-text-afeffc63ba: initial;--nwms-legacy-text-b40e21a84b: initial;--nwms-legacy-text-b42c5e350c: initial;--nwms-legacy-text-ba3679c5f3: initial;--nwms-legacy-text-c38f57c195: initial;--nwms-legacy-text-c9e54eef88: initial;--nwms-legacy-text-dab9ee19d1: initial;--nwms-legacy-text-df2a70cf82: initial;--nwms-legacy-text-f4ec82147a: initial;--nwms-legacy-text-f55c5edd4b: initial}@media screen{html[data-nwms-theme=beige]{color-scheme:light;--nwms-bg: #e5d9c7;--nwms-surface: #f5eddf;--nwms-raised: #eee2d0;--nwms-field: #fbf6ed;--nwms-text: #332d25;--nwms-muted: #5b4f42;--nwms-divider: #b7a58c;--nwms-input-border: #8d7a60;--nwms-link: #245679;--bs-body-bg: var(--nwms-bg);--bs-body-bg-rgb: 229, 217, 199;--bs-body-color: var(--nwms-text);--bs-body-color-rgb: 51, 45, 37;--bs-emphasis-color: var(--nwms-text);--bs-emphasis-color-rgb: 51, 45, 37;--bs-secondary-color: var(--nwms-muted);--bs-secondary-bg: var(--nwms-raised);--bs-secondary-bg-rgb: 238, 226, 208;--bs-tertiary-bg: var(--nwms-surface);--bs-tertiary-bg-rgb: 245, 237, 223;--bs-border-color: var(--nwms-divider);--bs-border-color-translucent: #b7a58c80;--bs-link-color: var(--nwms-link);--bs-link-color-rgb: 36, 86, 121;--bs-link-hover-color: #183b54;--bs-link-hover-color-rgb: 24, 59, 84;--bs-heading-color: var(--nwms-text)}html[data-nwms-theme=beige] body:not(:where(.nwms-print-surface,[data-nwms-theme-preserve])){background-color:var(--nwms-bg);color:var(--nwms-text)}html[data-nwms-theme=beige] :is(.bg-white,.card,.list-group-item,.layout,.bg-body):not(:where(.aside,.aside *,.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:var(--nwms-surface)!important}html[data-nwms-theme=beige] .bg-light:not(:where(.aside *,.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:var(--nwms-raised)!important}html[data-nwms-theme=beige] body{--nwms-legacy-background-6659a4407c: var(--nwms-surface);--nwms-legacy-background-d6eb775075: var(--nwms-raised)}html[data-nwms-theme=beige] :is(.aside,.nwms-print-surface,[data-nwms-theme-preserve]){--nwms-legacy-background-6659a4407c: initial;--nwms-legacy-background-d6eb775075: initial}html[data-nwms-theme=beige] :is(.overview-hero,.overview-eyebrow,.overview-scope,.dashboard-guides,.dashboard-guides__tip,.news-panel,.news-row,.news-empty,.news-panel-heading>.news-link,.cabinet-feedback-card):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background:var(--nwms-surface);border-color:var(--nwms-divider)}html[data-nwms-theme=beige] :is(.overview-hero,.overview-hero h2,.overview-eyebrow,.overview-scope){color:var(--nwms-text);text-shadow:none}html[data-nwms-theme=beige] .overview-hero p{color:var(--nwms-muted)}html[data-nwms-theme=beige] :is(.text-muted,.text-secondary,.form-text,.help-block,.breadcrumb-item.active):not(:where(.aside *,.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:var(--nwms-muted)!important}html[data-nwms-theme=beige] :is(.form-control,.form-select,.ts-control,.ts-dropdown,.input-group-text,.select2-selection,.select2-dropdown,.chosen-single,.chosen-choices,.chosen-drop,.flatpickr-calendar):not(:where(.aside *,.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:var(--nwms-field)!important;color:var(--nwms-text)!important;border-color:var(--nwms-input-border)!important}html[data-nwms-theme=beige] :is(.form-control:disabled,.form-control[readonly],.form-select:disabled,.ts-wrapper.disabled .ts-control):not(:where(.aside *,.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:var(--nwms-raised)!important;color:var(--nwms-muted)!important}html[data-nwms-theme=beige] :is(input,textarea):not(:where(.aside *,.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *))::placeholder{color:var(--nwms-muted);opacity:1}html[data-nwms-theme=beige] :is(.form-control,.form-select).is-invalid:not(:where(.aside *,.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){border-color:#a52b30!important}html[data-nwms-theme=beige] :is(.ts-control .item,.ts-dropdown .active,.select2-results__option--highlighted,.chosen-results .highlighted):not(:where(.aside *,.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:var(--nwms-raised)!important;color:var(--nwms-text)!important}html[data-nwms-theme=beige] .nw-orders{--orders-line: var(--nwms-divider);--orders-muted: var(--nwms-muted);--orders-blue: var(--nwms-link);--orders-soft: var(--nwms-raised);--nwms-legacy-background-6659a4407c: var(--nwms-surface);--nwms-legacy-background-d6eb775075: var(--nwms-raised);--nwms-legacy-border-21be45111b: var(--nwms-divider);color:var(--nwms-text)}html[data-nwms-theme=beige] .nw-orders .nw-orders-row td:first-child,html[data-nwms-theme=beige] .nw-orders[data-orders-theme=cdek] .nw-orders-row td:first-child{background:linear-gradient(110deg,var(--nwms-raised),var(--nwms-surface))}html[data-nwms-theme=beige] .nw-orders :is(.nw-orders-filter-count,.nw-orders-filter-chip){background-color:var(--nwms-raised)}html[data-nwms-theme=beige] .table:not(:where(.table-success,.table-warning,.table-danger,.table-info,.table-primary,.table-secondary,.table-dark,.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--bs-table-bg: var(--nwms-surface);--bs-table-color: var(--nwms-text);--bs-table-border-color: var(--nwms-divider);--bs-table-striped-bg: #eee2d0;--bs-table-striped-color: var(--nwms-text);--bs-table-hover-bg: #e8dac4;--bs-table-hover-color: var(--nwms-text);--bs-table-active-bg: #e1cfb2;--bs-table-active-color: var(--nwms-text)}html[data-nwms-theme=beige] :is(.table-light,.table>thead,.table>tfoot):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--bs-table-bg: var(--nwms-raised);--bs-table-color: var(--nwms-text)}html[data-nwms-theme=beige] :is(.btn-default,.btn-light,.btn-dark,.page-link):not(:where(.aside *,.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:var(--nwms-surface);color:var(--nwms-text);border-color:var(--nwms-input-border)}html[data-nwms-theme=beige] :is(.btn-default,.btn-light,.btn-dark,.page-link):is(:hover,:focus-visible):not(:where(.aside *,.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:var(--nwms-raised)}html[data-nwms-theme=beige] :is(.modal-content,.offcanvas,.dropdown-menu,.popover,.toast,.popover-body):not(:where(.aside *,.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:var(--nwms-surface);color:var(--nwms-text);border-color:var(--nwms-divider)}html[data-nwms-theme=beige] :is(.dropdown-item:hover,.dropdown-item:focus,.dropdown-item.active):not(:where(.aside *,.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:var(--nwms-raised);color:var(--nwms-text)}html[data-nwms-theme=beige] :is(input,select,textarea,button,a):focus-visible:not(:where(.aside *,.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){outline:2px solid var(--nwms-link);outline-offset:2px}html[data-nwms-theme=beige] .nwms-theme-standalone :is(input,select,button):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:var(--nwms-field);color:var(--nwms-text);border:1px solid var(--nwms-input-border)}}.nwms-theme-picker{display:flex;justify-content:flex-end;padding:8px 16px;min-width:0}.nwms-theme-picker--inline{padding:0;flex:0 0 auto}.nwms-workspace-controls{max-width:100%}.nwms-workspace-controls [data-warehouse-context-panel]{padding-inline:0!important;flex:1 1 260px;min-width:0}@media (max-width: 575.98px){.nwms-workspace-controls{width:100%}}.nwms-theme-picker[hidden]{display:none}.nwms-theme-picker select{min-width:130px}.nwms-theme-standalone .nwms-theme-picker{position:absolute;top:0;right:0;font:14px/1.5 system-ui,sans-serif}.nwms-theme-standalone .nwms-theme-picker select{padding:6px;border-radius:4px}.nwms-print-surface{color-scheme:light;background:#fff;color:#15141a}@media screen{html[data-bs-theme=dark]{color-scheme:dark;--nwms-bg: #171b22;--nwms-surface: #222831;--nwms-raised: #2b333f;--nwms-text: #e8edf4;--nwms-muted: #b0bdcc;--nwms-divider: #3c4859;--nwms-input-border: #74849b;--nwms-link: #9dc5ff;--bs-body-bg: var(--nwms-bg);--bs-body-bg-rgb: 23, 27, 34;--bs-body-color: var(--nwms-text);--bs-body-color-rgb: 232, 237, 244;--bs-emphasis-color: var(--nwms-text);--bs-emphasis-color-rgb: 232, 237, 244;--bs-text-body-emphasis: var(--nwms-text);--bs-secondary-color: var(--nwms-muted);--bs-secondary-color-rgb: 176, 189, 204;--bs-secondary-bg: var(--nwms-raised);--bs-secondary-bg-rgb: 43, 51, 63;--bs-tertiary-bg: var(--nwms-surface);--bs-tertiary-bg-rgb: 34, 40, 49;--bs-border-color: var(--nwms-divider);--bs-border-color-translucent: #74849b66;--bs-link-color: var(--nwms-link);--bs-link-color-rgb: 157, 197, 255;--bs-link-hover-color: #c4dcff;--bs-link-hover-color-rgb: 196, 220, 255;--bs-heading-color: var(--nwms-text);--bs-success-text-emphasis: #8ee0b2;--bs-success-bg-subtle: #183b2c;--bs-warning-text-emphasis: #ffd48c;--bs-warning-bg-subtle: #49371b;--bs-danger-text-emphasis: #ffb0b4;--bs-danger-bg-subtle: #4b262c;--bs-info-text-emphasis: #90dae5;--bs-info-bg-subtle: #173b43}html[data-bs-theme=dark] body:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:var(--nwms-bg);color:var(--nwms-text)}html[data-bs-theme=dark] :is(label,.form-label,.form-check-label):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:var(--nwms-text)}html[data-bs-theme=dark] .nwms-theme-standalone :is(input,select,button):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:var(--nwms-surface);color:var(--nwms-text);border:1px solid var(--nwms-input-border)}html[data-bs-theme=dark] .mpc-apply{background:#203652;color:#dbeaff;border-color:#82a9df}html[data-bs-theme=dark] :is(.bg-white,.bg-light,.card,.list-group-item,.layout,.bg-body):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:var(--nwms-surface)!important;color:var(--nwms-text)}html[data-bs-theme=dark] :is(.text-black,.text-dark,.text-body,.text-body-emphasis):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:var(--nwms-text)!important}html[data-bs-theme=dark] :is(.text-muted,.text-secondary,.help-block,.form-text,.breadcrumb-item.active):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:var(--nwms-muted)!important}html[data-bs-theme=dark] :is(.text-primary,.link-primary):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:var(--nwms-link)!important}html[data-bs-theme=dark] .text-success:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:#8ee0b2!important}html[data-bs-theme=dark] .text-danger:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:#ffb0b4!important}html[data-bs-theme=dark] .text-warning:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:#ffd48c!important}html[data-bs-theme=dark] .text-info:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:#90dae5!important}html[data-bs-theme=dark] :is(.border,.border-top,.border-bottom,.border-start,.border-end,.table td,.table th):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){border-color:var(--nwms-divider)!important}html[data-bs-theme=dark] :is(a:not(.btn):not(.nav-link):not(.dropdown-item):not(.page-link)):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:var(--nwms-link)}html[data-bs-theme=dark] :is(.form-control,.form-select,.ts-control,.ts-dropdown,.input-group-text,.bootstrap-tagsinput,.select2-selection,.select2-dropdown,.chosen-single,.chosen-choices,.chosen-drop,.flatpickr-calendar):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:var(--nwms-surface)!important;color:var(--nwms-text)!important;border-color:var(--nwms-input-border)!important}html[data-bs-theme=dark] :is(.form-control,.ts-control input,.ts-dropdown input,.select2-search__field):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:var(--nwms-text)!important}html[data-bs-theme=dark] input:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *))::placeholder,html[data-bs-theme=dark] textarea:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *))::placeholder{color:var(--nwms-muted)!important;opacity:1}html[data-bs-theme=dark] :is(.form-control:disabled,.form-control[readonly],.form-select:disabled,.ts-wrapper.disabled .ts-control):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:var(--nwms-raised)!important;color:var(--nwms-muted)!important}html[data-bs-theme=dark] :is(.ts-dropdown .option,.ts-control .item,.select2-results__option,.chosen-results li):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:var(--nwms-text)}html[data-bs-theme=dark] :is(.ts-dropdown .active,.ts-control .item,.select2-results__option--highlighted,.chosen-results .highlighted):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background:#203652!important;color:#dbeaff!important}html[data-bs-theme=dark] .ts-wrapper.single .ts-control:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)):after{border-top-color:var(--nwms-muted)}html[data-bs-theme=dark] .ts-wrapper.single.dropdown-active .ts-control:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)):after{border-top-color:transparent;border-bottom-color:var(--nwms-muted)}html[data-bs-theme=dark] :is(input,select,textarea,button,a):focus-visible:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){outline:2px solid var(--nwms-link);outline-offset:2px}html[data-bs-theme=dark] :is(.form-control,.form-select).is-invalid:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){border-color:#ffb0b4!important}html[data-bs-theme=dark] .invalid-feedback:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:#ffb0b4}html[data-bs-theme=dark] .table:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--bs-table-bg: var(--nwms-surface);--bs-table-color: var(--nwms-text);--bs-table-border-color: var(--nwms-divider);--bs-table-striped-bg: #272e39;--bs-table-striped-color: var(--nwms-text);--bs-table-hover-bg: #313d4d;--bs-table-hover-color: var(--nwms-text);--bs-table-active-bg: #203652;--bs-table-active-color: var(--nwms-text);color:var(--nwms-text)}html[data-bs-theme=dark] :is(.table-light,.table>thead,.table>tfoot):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--bs-table-bg: var(--nwms-raised);--bs-table-color: var(--nwms-muted);color:var(--nwms-muted)}html[data-bs-theme=dark] .table :is(th a,th,.text-truncate):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:inherit}html[data-bs-theme=dark] :is(.table-success,.bg-success,.alert-success):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--bs-table-bg: #183b2c;--bs-table-color: #8ee0b2;background-color:#183b2c!important;color:#8ee0b2!important}html[data-bs-theme=dark] :is(.table-warning,.bg-warning,.alert-warning):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--bs-table-bg: #49371b;--bs-table-color: #ffd48c;background-color:#49371b!important;color:#ffd48c!important}html[data-bs-theme=dark] :is(.table-danger,.bg-danger,.alert-danger):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--bs-table-bg: #4b262c;--bs-table-color: #ffb0b4;background-color:#4b262c!important;color:#ffb0b4!important}html[data-bs-theme=dark] :is(.table-info,.bg-info,.alert-info):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--bs-table-bg: #173b43;--bs-table-color: #90dae5;background-color:#173b43!important;color:#90dae5!important}html[data-bs-theme=dark] .bg-primary:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:#203652!important;color:#dbeaff!important}html[data-bs-theme=dark] :is(.btn-default,.btn-link,.btn-light,.btn-dark,.page-link):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:var(--nwms-text)!important;background-color:var(--nwms-surface)!important;border-color:var(--nwms-input-border)!important}html[data-bs-theme=dark] :is(.btn-default,.btn-light,.btn-dark):is(:hover,:active,:focus-visible):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:var(--nwms-raised)!important}html[data-bs-theme=dark] .btn-primary:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:#fff!important;background-color:#315d96!important;border-color:#82a9df!important}html[data-bs-theme=dark] .btn-primary:is(:hover,:focus-visible):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:#396cae!important}html[data-bs-theme=dark] .btn-success:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:#8ee0b2!important;background-color:#183b2c!important;border-color:#6cb890!important}html[data-bs-theme=dark] .btn-danger:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:#ffb0b4!important;background-color:#4b262c!important;border-color:#e3939a!important}html[data-bs-theme=dark] .btn-warning:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:#ffd48c!important;background-color:#49371b!important;border-color:#caa46b!important}html[data-bs-theme=dark] .btn-info:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:#90dae5!important;background-color:#173b43!important;border-color:#69b6c4!important}html[data-bs-theme=dark] .btn-outline-secondary:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--bs-btn-color: var(--nwms-muted);--bs-btn-border-color: var(--nwms-input-border);--bs-btn-hover-bg: var(--nwms-raised);--bs-btn-hover-color: var(--nwms-text)}html[data-bs-theme=dark] :is(.page-item.active .page-link,.nav-tabs .nav-link.active,.nav-pills .nav-link.active):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:#203652;color:#dbeaff;border-color:var(--nwms-input-border)}html[data-bs-theme=dark] :is(.nav-tabs .nav-link,.command-bar .btn):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:var(--nwms-text)}html[data-bs-theme=dark] :is(.modal-content,.modal-header,.modal-body,.modal-footer,.offcanvas,.dropdown-menu,.popover,.toast,.popover-body):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:var(--nwms-raised)!important;color:var(--nwms-text);border-color:var(--nwms-divider)}html[data-bs-theme=dark] .dropdown-item:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:var(--nwms-text)}html[data-bs-theme=dark] :is(.dropdown-item:hover,.dropdown-item:focus,.dropdown-item.active):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:#203652;color:#dbeaff}html[data-bs-theme=dark] :is(.ql-toolbar,.ql-container,.ql-picker-options,.CodeMirror,.editor-toolbar,.editor-preview):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:var(--nwms-surface);color:var(--nwms-text);border-color:var(--nwms-input-border)}html[data-bs-theme=dark] .ql-stroke:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){stroke:var(--nwms-muted)}html[data-bs-theme=dark] .ql-fill:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){fill:var(--nwms-muted)}html[data-bs-theme=dark] :is(.flatpickr-day,.flatpickr-weekday,.flatpickr-current-month,.flatpickr-time input):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:var(--nwms-text)!important}html[data-bs-theme=dark] :is(.flatpickr-months .flatpickr-month,.flatpickr-weekdays,.flatpickr-time):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:var(--nwms-raised);color:var(--nwms-text)}html[data-bs-theme=dark] :is(.flatpickr-day:hover,.flatpickr-day.selected,.flatpickr-day.inRange):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:#203652;color:#dbeaff;border-color:var(--nwms-link)}html[data-bs-theme=dark] .chart-container text:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){fill:var(--nwms-muted)!important}html[data-bs-theme=dark] .chart-container :is(.guide-line,.axis line):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){stroke:var(--nwms-divider)!important}html[data-bs-theme=dark] :is(.graph-svg-tip,.graph-svg-tip .title,.graph-svg-tip ul li):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background:var(--nwms-raised)!important;color:var(--nwms-text)!important}html[data-bs-theme=dark] .chart-legend:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:var(--nwms-text)}html[data-bs-theme=dark] :is(.lightweight-wb-stage-icon,.lightweight-ozon-stage-icon):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:#171b22}html[data-bs-theme=dark] #lightweight-wb-panel:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--lightweight-wb-color: #8ee0b2}html[data-bs-theme=dark] #lightweight-wb-panel[data-stage=working]:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--lightweight-wb-color: #9dc5ff}html[data-bs-theme=dark] #lightweight-wb-panel[data-stage=warning]:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--lightweight-wb-color: #ffd48c}html[data-bs-theme=dark] #lightweight-wb-panel[data-stage=error]:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--lightweight-wb-color: #ffb0b4}html[data-bs-theme=dark] #lightweight-ozon-panel:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--lightweight-ozon-color: #8ee0b2}html[data-bs-theme=dark] #lightweight-ozon-panel[data-stage=working]:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--lightweight-ozon-color: #9dc5ff}html[data-bs-theme=dark] #lightweight-ozon-panel[data-stage=warning]:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--lightweight-ozon-color: #ffd48c}html[data-bs-theme=dark] #lightweight-ozon-panel[data-stage=error]:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--lightweight-ozon-color: #ffb0b4}html[data-bs-theme=dark] #reverse-marking-scan-panel:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--scan-stage-color: #8ee0b2;--scan-stage-contrast: #171b22}html[data-bs-theme=dark] #reverse-marking-scan-panel[data-scan-stage=server]:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--scan-stage-color: #d5b9ff}html[data-bs-theme=dark] #reverse-marking-scan-panel:is([data-scan-stage=wb-wait],[data-scan-stage=recovery]):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--scan-stage-color: #ffd48c}html[data-bs-theme=dark] #reverse-marking-scan-panel:is([data-scan-stage=print],[data-scan-stage=deferred-container]):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--scan-stage-color: #9dc5ff}html[data-bs-theme=dark] #reverse-marking-scan-panel[data-scan-stage=confirm]:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--scan-stage-color: #90dae5}html[data-bs-theme=dark] #reverse-marking-scan-panel[data-scan-stage=error]:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){--scan-stage-color: #ffb0b4}html[data-bs-theme=dark] [data-nwms-inline-text]:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:var(--nwms-inline-text)!important}html[data-bs-theme=dark] [data-nwms-inline-background]:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background-color:var(--nwms-inline-background)!important}html[data-bs-theme=dark] [data-nwms-inline-border]:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){border-color:var(--nwms-inline-border)!important}html[data-bs-theme=dark] .nwms-print-surface{background:#fff!important;color:#15141a!important;color-scheme:light;--nwms-bg: #fff;--nwms-surface: #fff;--nwms-raised: #f8f9fa;--nwms-text: #15141a;--nwms-muted: #495057;--nwms-divider: #dee2e6;--bs-body-bg: #fff;--bs-body-color: #15141a}html[data-bs-theme=dark] .nwms-print-surface :is(.bg-white,.bg-light,.text-dark,.text-black){background-color:#fff!important;color:#15141a!important}html[data-bs-theme=dark] .aside :is(a,.text-body-emphasis,.text-black,.text-dark):not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){color:#eef0f4!important}}@media print{.nwms-theme-picker{display:none!important}html[data-bs-theme=dark]{color-scheme:light;--bs-body-bg: #fff;--bs-body-color: #15141a;--bs-emphasis-color: #15141a;--bs-secondary-color: #495057;--bs-tertiary-bg: #f8f9fa;--bs-secondary-bg: #e9ecef;--bs-border-color: #dee2e6;--bs-link-color: #212529}html[data-bs-theme=dark] body:not(:where(.nwms-print-surface,.nwms-print-surface *,[data-nwms-theme-preserve],[data-nwms-theme-preserve] *)){background:#fff;color:#15141a}}.ai-support-widget{position:fixed;right:16px;bottom:12px;z-index:1040}.page-platform-terminal-batch-picking .command-bar-wrapper,body[data-support-widgets=disabled] .support-screen-share-widget,body[data-support-widgets=disabled] .support-ticket-widget,body[data-support-widgets=disabled] .ai-support-widget,body[data-support-widgets=disabled] .b24-widget-button-wrapper,body[data-support-widgets=disabled] .b24-widget-button-position-bottom-left,body[data-support-widgets=disabled] .b24-widget-button-position-bottom-right{display:none!important}.batch-picking-workspace{padding:12px!important}.batch-picking-context{display:flex;align-items:baseline;justify-content:space-between;gap:10px;margin-bottom:10px}.batch-picking-context>strong{font-size:20px;line-height:1.2}.batch-picking-context>span{color:var(--nwms-legacy-text-c38f57c195, #667780);text-align:right}.batch-picking-task-banner{margin-bottom:10px;padding:10px 12px}.batch-picking-place-summary{display:flex;align-items:center;justify-content:space-between;gap:12px}.batch-picking-place-summary span,.batch-picking-place-summary strong{display:block}.batch-picking-place-summary span{margin-bottom:2px;font-size:12px}.batch-picking-place-summary code{flex:0 0 auto;padding:4px 7px;border-radius:6px;background:var(--nwms-legacy-background-a79aff8367, rgba(255, 255, 255, .72));color:inherit;font-size:14px}.batch-picking-container{display:flex;align-items:baseline;justify-content:space-between;flex-wrap:wrap;gap:4px 12px}.batch-picking-container-number{font-size:18px;line-height:1.2}.batch-picking-container-binding{display:flex;align-items:baseline;flex-wrap:wrap;gap:3px 7px;font-size:14px}.batch-picking-container-binding code{padding:2px 5px;border-radius:5px;background:var(--nwms-legacy-background-d6eb775075, #eef1f4);color:inherit}.batch-picking-operation-grid{display:grid;gap:12px}.batch-picking-product-panel{display:grid;min-width:0;grid-template-columns:auto minmax(0,1fr);align-items:center;gap:12px;padding-bottom:10px;border-bottom:1px solid var(--nwms-legacy-border-f4ebdd9ad4, rgba(21, 20, 26, .1))}.batch-picking-offer-image,.batch-picking-offer-placeholder{width:76px;height:76px;border-radius:8px}.batch-picking-offer-image{object-fit:contain}.batch-picking-offer-placeholder{display:flex;align-items:center;justify-content:center;background:var(--nwms-legacy-background-d6eb775075, #eef1f4);color:var(--nwms-legacy-text-c38f57c195, #667780)}.batch-picking-offer-placeholder svg{width:30px;height:30px}.batch-picking-product-details{min-width:0}.batch-picking-product-details h3{margin:0 0 4px;font-size:18px;line-height:1.25}.batch-picking-product-details>div:not(.alert){overflow-wrap:anywhere}.batch-picking-remaining{font-size:18px}.batch-picking-action-panel{min-width:0}.batch-picking-action-panel .form-label.fs-5{font-size:16px!important}.batch-picking-action-panel .mt-3{margin-top:12px!important}.batch-picking-action-panel .btn-lg{min-height:46px;padding:9px 12px;font-size:16px}@media (min-width: 768px){.batch-picking-operation-grid{grid-template-columns:minmax(0,.9fr) minmax(0,1.1fr);align-items:start;gap:16px}.batch-picking-product-panel{align-items:start;padding:0;border-bottom:0}.batch-picking-offer-image,.batch-picking-offer-placeholder{width:88px;height:88px}}@media (max-width: 575.98px){.batch-picking-workspace{padding:10px!important}.batch-picking-context{align-items:flex-start;flex-direction:column;gap:2px;margin-bottom:8px}.batch-picking-context>strong{font-size:18px}.batch-picking-context>span{text-align:left}.batch-picking-task-banner{margin-bottom:8px;padding:9px 10px}.batch-picking-container-number{font-size:16px}.batch-picking-place-summary{align-items:flex-start}.batch-picking-product-panel{grid-template-columns:68px minmax(0,1fr);gap:10px}.batch-picking-offer-image,.batch-picking-offer-placeholder{width:68px;height:68px}.batch-picking-product-details h3,.batch-picking-remaining{font-size:16px}}.overview-hero--nwms{--overview-hero-background-image: url(/build/assets/nwms-hero-bg-CoMdth6I.webp)}.terminal-camera-scan-button{display:inline-flex;width:44px;height:44px;margin:0 8px 5px 0;padding:0;align-items:center;justify-content:center;vertical-align:middle;border:1px solid var(--nwms-legacy-border-21be45111b, #0d6efd);border-radius:12px;background:var(--nwms-legacy-background-6eb38e0224, #0d6efd);color:var(--nwms-legacy-text-9317a9f5cb, #fff);box-shadow:0 5px 14px #0d6efd38;touch-action:manipulation}.terminal-camera-scan-button:hover,.terminal-camera-scan-button:focus-visible{background:var(--nwms-legacy-background-6eb38e0224, #0b5ed7);border-color:var(--nwms-legacy-border-21be45111b, #0a58ca);color:var(--nwms-legacy-text-9317a9f5cb, #fff)}.terminal-camera-scan-button:focus-visible{outline:3px solid var(--nwms-legacy-border-b17a5f5932, rgba(13, 110, 253, .3));outline-offset:2px}.terminal-camera-scan-button:disabled{opacity:.45;box-shadow:none}.terminal-camera-scan-button svg{width:25px;height:25px}.terminal-camera-scan-button+input.form-control[data-terminal-camera-ready],.terminal-camera-scan-button+input.inv-input[data-terminal-camera-ready],.terminal-camera-scan-button+input.term-input[data-terminal-camera-ready]{display:inline-block;width:calc(100% - 56px);vertical-align:middle}.terminal-camera-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:3000;display:flex;align-items:center;justify-content:center;padding:max(12px,env(safe-area-inset-top)) max(12px,env(safe-area-inset-right)) max(12px,env(safe-area-inset-bottom)) max(12px,env(safe-area-inset-left));background:var(--nwms-legacy-background-9a9f4f4b16, rgba(3, 7, 18, .92))}.terminal-camera-dialog{display:flex;width:min(720px,100%);max-height:100%;flex-direction:column;overflow:hidden;border:1px solid var(--nwms-legacy-border-f422af512d, rgba(255, 255, 255, .16));border-radius:18px;background:var(--nwms-legacy-background-6eb38e0224, #111827);color:var(--nwms-legacy-text-9317a9f5cb, #fff);box-shadow:0 24px 60px #00000073}.terminal-camera-dialog-header{display:flex;min-height:56px;padding:10px 12px 10px 16px;align-items:center;justify-content:space-between;gap:12px}.terminal-camera-dialog-header strong{font-size:18px;line-height:1.25}.terminal-camera-close{display:inline-flex;width:42px;height:42px;padding:0;align-items:center;justify-content:center;border:0;border-radius:999px;background:var(--nwms-legacy-background-7fe8b36426, rgba(255, 255, 255, .12));color:var(--nwms-legacy-text-9317a9f5cb, #fff);font-size:30px;line-height:1}.terminal-camera-viewport{position:relative;width:100%;min-height:280px;aspect-ratio:4 / 3;overflow:hidden;background:var(--nwms-legacy-background-6659a4407c, #000)}.terminal-camera-viewport video{width:100%;height:100%;object-fit:cover}.terminal-camera-guide{position:absolute;top:0;right:0;bottom:0;left:0;display:flex;align-items:center;justify-content:center;pointer-events:none}.terminal-camera-guide:before{position:absolute;top:0;right:0;bottom:0;left:0;background:var(--nwms-legacy-background-771d5e8d89, rgba(0, 0, 0, .24));content:""}.terminal-camera-guide span{position:relative;width:min(82%,580px);height:42%;border:3px solid var(--nwms-legacy-border-da9291d282, #38bdf8);border-radius:16px;box-shadow:0 0 0 999px #0000002e,0 0 24px #38bdf86b}.terminal-camera-guide span:after{position:absolute;top:50%;right:8%;left:8%;height:2px;background:var(--nwms-legacy-background-c57c5f2eea, rgba(248, 113, 113, .92));box-shadow:0 0 9px #f87171bf;content:""}.terminal-camera-status{min-height:58px;padding:14px 16px;background:var(--nwms-legacy-background-6eb38e0224, #1f2937);color:var(--nwms-legacy-text-9317a9f5cb, #e5e7eb);text-align:center;font-size:15px;line-height:1.4}.terminal-camera-status.is-hold{background:var(--nwms-legacy-background-7d64a9721c, #78350f);color:var(--nwms-legacy-text-b42c5e350c, #fef3c7)}.terminal-camera-status.is-success{background:var(--nwms-legacy-background-d03d9214e4, #14532d);color:var(--nwms-legacy-text-696438806a, #dcfce7)}.terminal-camera-status.is-error{background:var(--nwms-legacy-background-2702ece196, #7f1d1d);color:var(--nwms-legacy-text-949973fdc2, #fee2e2)}.terminal-camera-dialog-actions{display:flex;padding:12px;justify-content:flex-end;gap:10px}@media (max-width: 575.98px){.terminal-camera-overlay{padding:0}.terminal-camera-dialog{width:100%;height:100%;max-height:none;border:0;border-radius:0}.terminal-camera-dialog-header{padding-top:max(10px,env(safe-area-inset-top))}.terminal-camera-viewport{min-height:0;flex:1 1 auto;aspect-ratio:auto}.terminal-camera-dialog-actions{padding-bottom:max(12px,env(safe-area-inset-bottom))}}.support-ticket-widget{position:fixed;right:76px;bottom:12px;z-index:1040}.support-screen-share-widget{position:fixed;right:136px;bottom:12px;z-index:1040}.internal-notification-bell{transition:color .16s ease,background-color .16s ease}.internal-notification-bell.internal-notification-priority-user{color:var(--nwms-legacy-text-b42c5e350c, #f97316)!important}.internal-notification-bell.internal-notification-priority-user [data-notification-target=badge]{background-color:var(--nwms-legacy-background-7d64a9721c, #f97316)!important}.internal-notification-bell.internal-notification-priority-system{color:var(--nwms-legacy-text-949973fdc2, #dc2626)!important}.internal-notification-bell.internal-notification-priority-system [data-notification-target=badge]{background-color:var(--nwms-legacy-background-2702ece196, #dc2626)!important}.internal-messages-workspace{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,2fr);height:calc(100vh - 260px);height:calc(100dvh - 260px);min-height:480px;margin-bottom:24px;overflow:hidden;border:1px solid var(--nwms-legacy-border-21be45111b, #e2e8f0);border-radius:8px;background:var(--nwms-legacy-background-6659a4407c, #fff)}.internal-threads-panel,.internal-conversation-panel{display:flex;min-width:0;min-height:0;flex-direction:column}.internal-threads-panel{border-right:1px solid var(--nwms-legacy-border-21be45111b, #e2e8f0)}.internal-threads-heading,.internal-thread-meta,.internal-thread-title{display:flex;justify-content:space-between;gap:8px}.internal-threads-heading{padding:16px;border-bottom:1px solid var(--nwms-legacy-border-21be45111b, #e2e8f0)}.internal-threads-list{flex:1 1 auto;min-height:0;overflow-y:auto}.internal-thread-link{display:block;padding:14px 16px;border-bottom:1px solid var(--nwms-legacy-border-21be45111b, #e2e8f0);border-left:3px solid transparent;color:var(--nwms-legacy-text-afeffc63ba, #334155);overflow-wrap:anywhere}.internal-thread-link:hover,.internal-thread-link:focus-visible{background:var(--nwms-legacy-background-d6eb775075, #f1f5f9);color:var(--nwms-legacy-text-afeffc63ba, #0f172a);text-decoration:none}.internal-thread-link.is-active{border-left-color:var(--nwms-legacy-border-21be45111b, #2563eb);background:var(--nwms-legacy-background-6eb38e0224, #eff6ff);color:var(--nwms-legacy-text-afeffc63ba, #1e3a8a)}.internal-thread-meta{flex-wrap:wrap;color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:12px}.internal-thread-meta time{white-space:nowrap}.internal-thread-title{align-items:flex-start;margin:6px 0;font-size:15px}.internal-thread-link.is-unread .internal-thread-title,.internal-thread-link.is-active .internal-thread-title{font-weight:700}.internal-thread-preview{display:-webkit-box;overflow:hidden;-webkit-box-orient:vertical;-webkit-line-clamp:2;color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:13px;line-height:1.45}.internal-threads-pagination{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:8px;padding:12px;border-top:1px solid var(--nwms-legacy-border-21be45111b, #e2e8f0)}.internal-messages-back{display:none}.internal-messages-detail{display:flex;flex:1 1 auto;min-width:0;min-height:0;flex-direction:column;overflow-wrap:anywhere}.internal-detail-header{display:flex;flex-shrink:0;flex-wrap:wrap;align-items:flex-start;justify-content:space-between;gap:16px;padding:16px 18px;border-bottom:1px solid var(--nwms-legacy-border-21310aa6d0, rgba(148, 163, 184, .28))}.internal-detail-header h2{margin:0;font-size:20px;line-height:1.25}.internal-detail-header small{color:var(--nwms-legacy-text-afeffc63ba, #64748b)}.internal-detail-actions{display:flex;flex-wrap:wrap;gap:8px}.internal-message-stack{flex:1 1 auto;min-height:0;padding:18px;overflow-y:auto;background:var(--nwms-legacy-background-6659a4407c, #f8fafc)}.internal-message{max-width:760px;margin-bottom:12px;padding:12px 14px;border:1px solid var(--nwms-legacy-border-b17a5f5932, rgba(148, 163, 184, .3));border-radius:8px;background:var(--nwms-legacy-background-6659a4407c, #fff)}.internal-message.is-system{border-left:4px solid var(--nwms-legacy-border-817c3641c4, #dc2626)}.internal-message-meta{display:flex;flex-wrap:wrap;justify-content:space-between;gap:12px;margin-bottom:8px;color:var(--nwms-legacy-text-afeffc63ba, #475569);font-size:13px}.internal-message-body{color:var(--nwms-legacy-text-afeffc63ba, #111827);white-space:normal}.internal-reply{flex-shrink:0;padding:16px 18px;border-top:1px solid var(--nwms-legacy-border-21310aa6d0, rgba(148, 163, 184, .28))}.internal-reply .form-control{width:100%;max-width:none}.internal-empty{display:flex;height:100%;min-height:360px;flex-direction:column;align-items:center;justify-content:center;gap:10px;color:var(--nwms-legacy-text-afeffc63ba, #64748b)}.internal-empty svg{width:42px;height:42px}@media (max-width: 767.98px){.internal-messages-workspace{grid-template-columns:minmax(0,1fr);height:auto;min-height:0}.internal-threads-panel{border-right:0}.internal-conversation-panel,.has-active-thread .internal-threads-panel{display:none}.has-active-thread .internal-conversation-panel{display:flex}.internal-messages-back{display:flex;align-items:center;gap:8px;padding:14px 18px;border-bottom:1px solid var(--nwms-legacy-border-21be45111b, #e2e8f0)}}.support-ticket-trigger{width:52px;height:52px;border:0;border-radius:999px;background:var(--nwms-legacy-background-2702ece196, #b91c1c);color:var(--nwms-legacy-text-9317a9f5cb, #fff);box-shadow:0 18px 36px #7f1d1d47;display:inline-flex;align-items:center;justify-content:center}.support-ticket-trigger svg{width:22px;height:22px}.support-screen-share-trigger{width:52px;height:52px;border:0;border-radius:999px;background:var(--nwms-legacy-background-6eb38e0224, #2563eb);color:var(--nwms-legacy-text-9317a9f5cb, #fff);box-shadow:0 18px 36px #2563eb47;display:inline-flex;align-items:center;justify-content:center}.support-screen-share-trigger svg{width:23px;height:23px}.support-screen-share-widget.is-active .support-screen-share-trigger{background:var(--nwms-legacy-background-2702ece196, #dc2626);box-shadow:0 18px 36px #dc262647}.support-screen-share-notice{position:fixed;right:16px;bottom:78px;z-index:1250;max-width:min(440px,calc(100vw - 32px));padding:12px 14px;border-radius:12px;background:var(--nwms-legacy-background-6eb38e0224, #1e3a8a);color:var(--nwms-legacy-text-9317a9f5cb, #fff);box-shadow:0 18px 36px #1e3a8a47;font-size:14px;line-height:1.35}.support-screen-share-notice.is-error{background:var(--nwms-legacy-background-2702ece196, #991b1b)}.support-screen-share-notice.is-success{background:var(--nwms-legacy-background-d03d9214e4, #166534)}.support-ticket-modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;z-index:1200;display:flex;align-items:center;justify-content:center;padding:16px;background:var(--nwms-legacy-background-cdc6fbb276, rgba(15, 23, 42, .36))}.support-ticket-modal{width:min(720px,100%);max-height:calc(100vh - 32px);border-radius:14px;background:var(--nwms-legacy-background-6659a4407c, #fff);color:var(--nwms-legacy-text-afeffc63ba, #0f172a);box-shadow:0 24px 48px #0f172a3d;overflow:hidden;display:flex;flex-direction:column;border:1px solid var(--nwms-legacy-border-b17a5f5932, rgba(148, 163, 184, .3))}.support-ticket-modal-header{padding:14px 16px;background:var(--nwms-legacy-background-6eb38e0224, #111827);color:var(--nwms-legacy-text-9317a9f5cb, #fff);display:flex;align-items:center;justify-content:space-between;gap:12px}.support-ticket-modal-header strong{display:block}.support-ticket-modal-subtitle{margin-top:2px;font-size:12px;opacity:.72}.support-ticket-close{border:0;background:transparent;color:inherit}.support-ticket-form{padding:18px;overflow-y:auto}.support-ticket-form label{display:block;margin-bottom:12px;font-size:12px;font-weight:600;color:var(--nwms-legacy-text-afeffc63ba, #475569)}.support-ticket-form label span{display:block;margin-bottom:6px}.support-ticket-form input,.support-ticket-form select,.support-ticket-form textarea{display:block;width:100%;box-sizing:border-box;border:1px solid var(--nwms-legacy-border-21be45111b, #cbd5e1);border-radius:10px;padding:9px 10px;background:var(--nwms-legacy-background-6659a4407c, #fff);color:var(--nwms-legacy-text-afeffc63ba, #0f172a);font-size:14px}.support-ticket-form textarea{min-height:96px;resize:vertical}.support-ticket-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.support-ticket-state{min-height:18px;margin-bottom:10px;font-size:12px;color:var(--nwms-legacy-text-afeffc63ba, #64748b)}.support-ticket-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:6px}.support-ticket-created-notice{position:fixed;right:16px;bottom:140px;z-index:1250;max-width:min(420px,calc(100vw - 32px));padding:14px 16px;border-radius:12px;background:var(--nwms-legacy-background-d03d9214e4, #166534);color:var(--nwms-legacy-text-9317a9f5cb, #fff);box-shadow:0 18px 36px #16653447;font-size:14px;line-height:1.35}.ai-support-trigger{position:relative;width:52px;height:52px;border:0;border-radius:999px;background:var(--nwms-legacy-background-d03d9214e4, #25d366);color:var(--nwms-legacy-text-9317a9f5cb, #fff);box-shadow:0 18px 36px #25d36647;display:inline-flex;align-items:center;justify-content:center}.ai-support-trigger svg{width:24px;height:24px}.ai-support-badge{position:absolute;top:-4px;right:-4px;min-width:22px;height:22px;padding:0 6px;border-radius:999px;background:var(--nwms-legacy-background-2702ece196, #dc2626);color:var(--nwms-legacy-text-9317a9f5cb, #fff);font-size:12px;font-weight:700;line-height:22px;text-align:center;box-shadow:0 6px 14px #dc262659;border:2px solid var(--nwms-legacy-border-265d300449, #f8fafc)}.ai-support-panel{width:360px;height:520px;margin-bottom:12px;border-radius:18px;background:var(--nwms-legacy-background-6659a4407c, #f8fafc);color:var(--nwms-legacy-text-afeffc63ba, #0f172a);box-shadow:0 24px 48px #0f172a38;overflow:hidden;display:flex;flex-direction:column;border:1px solid var(--nwms-legacy-border-21310aa6d0, rgba(148, 163, 184, .28))}.ai-support-header{padding:16px 18px;background:linear-gradient(135deg,var(--nwms-legacy-background-6eb38e0224, #111827) 0%,var(--nwms-legacy-background-6eb38e0224, #1f2937) 100%);color:var(--nwms-legacy-text-9317a9f5cb, #fff);display:flex;align-items:center;justify-content:space-between}.ai-support-subtitle{font-size:12px;opacity:.72}.ai-support-close{background:transparent;border:0;color:inherit}.ai-support-messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px;background:radial-gradient(circle at top left,var(--nwms-legacy-background-90f658b6f4, rgba(14, 165, 233, .12)),transparent 32%),linear-gradient(180deg,var(--nwms-legacy-background-6659a4407c, #f8fafc) 0%,var(--nwms-legacy-background-6eb38e0224, #eef2ff) 100%)}.ai-support-message{max-width:88%;padding:12px 14px;border-radius:16px}.ai-support-message-user{align-self:flex-end;background:var(--nwms-legacy-background-6eb38e0224, #111827);color:var(--nwms-legacy-text-9317a9f5cb, #fff);border-bottom-right-radius:6px}.ai-support-message-user.ai-support-message-failed{background:var(--nwms-legacy-background-2702ece196, #7f1d1d);color:var(--nwms-legacy-text-949973fdc2, #fee2e2)}.ai-support-message-assistant{align-self:flex-start;background:var(--nwms-legacy-background-6659a4407c, #fff);color:var(--nwms-legacy-text-afeffc63ba, #0f172a);border:1px solid var(--nwms-legacy-border-b17a5f5932, rgba(148, 163, 184, .3));border-bottom-left-radius:6px}.ai-support-message-system{align-self:center;background:var(--nwms-legacy-background-c4c21d83ea, rgba(148, 163, 184, .14));color:var(--nwms-legacy-text-afeffc63ba, #334155)}.ai-support-message-meta{font-size:11px;display:flex;justify-content:space-between;gap:12px;opacity:.7;margin-bottom:6px}.ai-support-message-text{white-space:pre-wrap;word-break:break-word}.ai-support-message-text p{margin:0}.ai-support-message-text p+p,.ai-support-message-text p+ul,.ai-support-message-text p+ol,.ai-support-message-text ul+p,.ai-support-message-text ol+p,.ai-support-message-text ul+ul,.ai-support-message-text ol+ol,.ai-support-message-text ul+ol,.ai-support-message-text ol+ul{margin-top:8px}.ai-support-message-text ul,.ai-support-message-text ol{margin:0;padding-left:20px}.ai-support-message-text code{display:inline-block;padding:1px 5px;border-radius:6px;background:var(--nwms-legacy-background-4d82605bb9, rgba(15, 23, 42, .08));font-size:12px;font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,Liberation Mono,monospace}.ai-support-message-user .ai-support-message-text code{background:var(--nwms-legacy-background-90074c2521, rgba(255, 255, 255, .16))}.ai-support-message-text a{color:var(--nwms-legacy-text-afeffc63ba, #0f62fe);text-decoration:underline}.ai-support-message-user .ai-support-message-text a{color:var(--nwms-legacy-text-afeffc63ba, #bfdbfe)}.ai-support-state{padding:0 16px 12px;font-size:12px;color:var(--nwms-legacy-text-afeffc63ba, #475569)}.ai-support-form{padding:14px 16px 16px;border-top:1px solid var(--nwms-legacy-border-172754ae1a, rgba(148, 163, 184, .24));background:var(--nwms-legacy-background-6659a4407c, #fff)}.ai-support-form textarea{width:100%;resize:none;border:1px solid var(--nwms-legacy-border-21be45111b, #cbd5e1);border-radius:12px;padding:10px 12px;margin-bottom:10px;background:var(--nwms-legacy-background-6659a4407c, #fff)}.ai-support-form button{width:100%}.support-screen-share-card{border:1px solid var(--nwms-legacy-border-b17a5f5932, rgba(148, 163, 184, .3));border-radius:12px;background:var(--nwms-legacy-background-6659a4407c, #fff);overflow:hidden}.support-screen-share-meta{display:flex;justify-content:space-between;gap:16px;padding:16px;border-bottom:1px solid var(--nwms-legacy-border-172754ae1a, rgba(148, 163, 184, .24))}.support-screen-share-title{font-size:18px;font-weight:700}.support-screen-share-subtitle,.support-screen-share-url{margin-top:4px;color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:13px}.support-screen-share-url{word-break:break-all}.support-screen-share-state{padding:10px 16px;color:var(--nwms-legacy-text-afeffc63ba, #475569);background:var(--nwms-legacy-background-6659a4407c, #f8fafc);border-bottom:1px solid var(--nwms-legacy-border-172754ae1a, rgba(148, 163, 184, .24))}.support-screen-share-video-frame{background:var(--nwms-legacy-background-6eb38e0224, #020617);min-height:420px;display:flex;align-items:center;justify-content:center}.support-screen-share-video-frame video{width:100%;max-height:calc(100vh - 260px);min-height:420px;object-fit:contain;background:var(--nwms-legacy-background-6eb38e0224, #020617)}.support-screen-share-debug{padding:14px 16px 16px;border-top:1px solid var(--nwms-legacy-border-172754ae1a, rgba(148, 163, 184, .24));background:var(--nwms-legacy-background-6659a4407c, #f8fafc)}.support-screen-share-debug-title{margin-bottom:8px;font-size:13px;font-weight:700;color:var(--nwms-legacy-text-afeffc63ba, #334155)}.support-screen-share-debug pre{max-height:260px;overflow:auto;margin:0;padding:10px;border-radius:8px;background:var(--nwms-legacy-background-6eb38e0224, #0f172a);color:var(--nwms-legacy-text-afeffc63ba, #e2e8f0);font-size:12px;line-height:1.45;white-space:pre-wrap}@media (max-width: 991.98px){.internal-detail-header,.internal-message-meta{flex-direction:column}.internal-detail-actions{width:100%;flex-wrap:wrap}.ai-support-widget{display:none!important}.support-ticket-widget{right:16px;bottom:12px}.support-screen-share-widget{right:76px;bottom:12px}.support-ticket-modal-backdrop{align-items:flex-start;padding:8px}.support-ticket-modal{width:100%;max-height:calc(100vh - 16px);border-radius:12px}.support-ticket-grid{grid-template-columns:1fr;gap:0}.support-ticket-form{padding:14px}.support-ticket-form textarea{min-height:72px}.support-ticket-actions{flex-direction:column-reverse}.support-ticket-actions .btn{width:100%}.support-screen-share-meta{display:block}.support-screen-share-actions{margin-top:12px}.support-screen-share-video-frame,.support-screen-share-video-frame video{min-height:260px}}.datamatrix-scan-guard-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:10050;display:none;align-items:center;justify-content:center;box-sizing:border-box;padding:20px;background:var(--nwms-legacy-background-bae3d15770, rgba(17, 24, 39, .82))}.datamatrix-scan-guard-overlay.is-visible{display:flex}.datamatrix-scan-guard-dialog{box-sizing:border-box;width:92%;max-width:720px;padding:28px 22px;border:5px solid var(--nwms-legacy-border-817c3641c4, #dc2626);border-radius:16px;background:var(--nwms-legacy-background-6659a4407c, #fff);box-shadow:0 24px 60px #00000061;color:var(--nwms-legacy-text-afeffc63ba, #111827);text-align:center}.datamatrix-scan-guard-icon{width:76px;height:76px;margin:0 auto 16px;border-radius:50%;background:var(--nwms-legacy-background-2702ece196, #dc2626);color:var(--nwms-legacy-text-9317a9f5cb, #fff);font-size:58px;font-weight:900;line-height:76px}.datamatrix-scan-guard-title{margin-bottom:14px;color:var(--nwms-legacy-text-949973fdc2, #b91c1c);font-size:38px;font-weight:900;line-height:1.12}.datamatrix-scan-guard-message{margin-bottom:24px;font-size:24px;font-weight:700;line-height:1.35}.datamatrix-scan-guard-action{min-height:58px;padding:12px 24px;border:0;border-radius:10px;background:var(--nwms-legacy-background-2702ece196, #b91c1c);color:var(--nwms-legacy-text-9317a9f5cb, #fff);font-size:22px;font-weight:800;cursor:pointer}@media (max-width: 640px){.datamatrix-scan-guard-overlay{padding:10px}.datamatrix-scan-guard-dialog{width:100%;padding:22px 14px}.datamatrix-scan-guard-title{font-size:30px}.datamatrix-scan-guard-message{font-size:20px}}.support-topic-dashboard,.support-topic-page,.support-topic-create{--support-border: var(--nwms-legacy-border-5f0105dd6d, rgba(148, 163, 184, .32));--support-muted: var(--nwms-legacy-text-afeffc63ba, #64748b);--support-text: var(--nwms-legacy-text-afeffc63ba, #0f172a);--support-surface: var(--nwms-legacy-background-6659a4407c, #ffffff);--support-soft: var(--nwms-legacy-background-6659a4407c, #f8fafc);color:var(--support-text)}.support-topic-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin-bottom:18px}.support-topic-metric{position:relative;min-height:92px;padding:17px 18px;overflow:hidden;border:1px solid var(--support-border);border-radius:14px;background:var(--support-surface);box-shadow:0 8px 22px #0f172a0d}.support-topic-metric:after{position:absolute;top:0;right:0;width:6px;height:100%;background:var(--nwms-legacy-background-6eb38e0224, #2563eb);content:""}.support-topic-metric.is-ready:after{background:var(--nwms-legacy-background-d03d9214e4, #059669)}.support-topic-metric.is-implementation:after{background:var(--nwms-legacy-background-7e05d54c10, #7c3aed)}.support-topic-metric.is-closed:after{background:var(--nwms-legacy-background-6eb38e0224, #64748b)}.support-topic-metric span{display:block;margin-bottom:5px;color:var(--support-muted);font-size:12px;font-weight:700;letter-spacing:.02em;text-transform:uppercase}.support-topic-metric strong{font-size:31px;line-height:1}.support-topic-panel{margin-bottom:16px;overflow:hidden;border:1px solid var(--support-border);border-radius:14px;background:var(--support-surface);box-shadow:0 8px 22px #0f172a0d}.support-topic-tabs{display:flex;gap:4px;padding:8px;overflow-x:auto;border-bottom:1px solid var(--support-border);scrollbar-width:thin}.support-topic-tab{display:inline-flex;align-items:center;gap:7px;min-height:39px;padding:8px 12px;border-radius:9px;color:var(--nwms-legacy-text-afeffc63ba, #475569);font-size:13px;font-weight:650;text-decoration:none;white-space:nowrap}.support-topic-tab:hover{background:var(--nwms-legacy-background-d6eb775075, #f1f5f9);color:var(--nwms-legacy-text-afeffc63ba, #0f172a)}.support-topic-tab.is-active{background:var(--nwms-legacy-background-6eb38e0224, #0f172a);color:var(--nwms-legacy-text-9317a9f5cb, #fff)}.support-topic-tab svg{width:16px;height:16px}.support-topic-filters{display:grid;grid-template-columns:minmax(260px,1.7fr) repeat(3,minmax(150px,.65fr)) auto auto;gap:9px;align-items:center;padding:12px}.support-topic-filters select,.support-topic-search{min-height:40px;border:1px solid var(--nwms-legacy-border-21be45111b, #cbd5e1);border-radius:9px;background:var(--nwms-legacy-background-6659a4407c, #fff)}.support-topic-filters select{padding:7px 10px;color:var(--nwms-legacy-text-afeffc63ba, #334155);font-size:13px}.support-topic-search{display:flex;align-items:center;gap:8px;padding:0 11px}.support-topic-search:focus-within{border-color:var(--nwms-legacy-border-21be45111b, #64748b);box-shadow:0 0 0 3px #64748b1f}.support-topic-search svg{width:16px;color:var(--nwms-legacy-text-afeffc63ba, #94a3b8)}.support-topic-search input{width:100%;border:0;outline:none;background:transparent;color:var(--nwms-legacy-text-afeffc63ba, #0f172a);font-size:13px}.support-topic-list{display:flex;flex-direction:column;gap:9px}.support-topic-list-item{display:grid;grid-template-columns:46px minmax(0,1fr) minmax(190px,auto);gap:15px;align-items:center;padding:16px 17px;border:1px solid var(--support-border);border-radius:13px;background:var(--nwms-legacy-background-6659a4407c, #fff);color:inherit;text-decoration:none;box-shadow:0 5px 16px #0f172a09;transition:border-color .15s ease,box-shadow .15s ease,transform .15s ease}.support-topic-list-item:hover{border-color:var(--nwms-legacy-border-21be45111b, #94a3b8);color:inherit;box-shadow:0 12px 28px #0f172a14;transform:translateY(-1px)}.support-topic-list-kind,.support-kind-icon{display:inline-flex;align-items:center;justify-content:center;border-radius:12px}.support-topic-list-kind{width:46px;height:46px;background:var(--nwms-legacy-background-6eb38e0224, #e0f2fe);color:var(--nwms-legacy-text-afeffc63ba, #0369a1)}.support-topic-list-kind.is-task{background:var(--nwms-legacy-background-6eb38e0224, #ede9fe);color:var(--nwms-legacy-text-b40e21a84b, #6d28d9)}.support-topic-list-kind svg{width:21px;height:21px}.support-topic-list-topline,.support-topic-eyebrow,.support-topic-list-meta,.support-topic-hero-meta{display:flex;align-items:center;flex-wrap:wrap;gap:7px}.support-topic-number{color:var(--nwms-legacy-text-afeffc63ba, #475569);font-size:12px;font-weight:800;letter-spacing:.035em}.support-topic-list-content{min-width:0}.support-topic-list-content h3{margin:6px 0 4px;color:var(--nwms-legacy-text-afeffc63ba, #0f172a);font-size:16px;font-weight:750;line-height:1.3}.support-topic-list-content p{margin:0 0 8px;color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:13px;line-height:1.45}.support-topic-list-meta{gap:12px;color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:11px}.support-topic-list-meta span{display:inline-flex;align-items:center;gap:4px}.support-topic-list-meta svg{width:13px;height:13px}.support-topic-list-action{display:flex;align-items:center;justify-content:flex-end;gap:12px;color:var(--nwms-legacy-text-afeffc63ba, #94a3b8)}.support-topic-list-action>svg{width:16px}.support-next-action{max-width:210px;padding:6px 9px;border-radius:8px;background:var(--nwms-legacy-background-6eb38e0224, #eef2ff);color:var(--nwms-legacy-text-afeffc63ba, #4338ca);font-size:11px;font-weight:700;text-align:center}.support-next-action.is-user{background:var(--nwms-legacy-background-7d64a9721c, #fff7ed);color:var(--nwms-legacy-text-949973fdc2, #c2410c)}.support-status-badge,.support-kind-pill,.support-unread-badge,.support-internal-badge,.support-run-status{display:inline-flex;align-items:center;gap:4px;padding:4px 8px;border-radius:999px;font-size:11px;font-weight:750;line-height:1.2}.support-status-created{background:var(--nwms-legacy-background-6eb38e0224, #e0f2fe);color:var(--nwms-legacy-text-afeffc63ba, #0369a1)}.support-status-progress{background:var(--nwms-legacy-background-7d64a9721c, #fef3c7);color:var(--nwms-legacy-text-b42c5e350c, #92400e)}.support-status-ready{background:var(--nwms-legacy-background-d03d9214e4, #d1fae5);color:var(--nwms-legacy-text-696438806a, #065f46)}.support-status-implementation{background:var(--nwms-legacy-background-6eb38e0224, #ede9fe);color:var(--nwms-legacy-text-b40e21a84b, #5b21b6)}.support-status-closed{background:var(--nwms-legacy-background-6eb38e0224, #e2e8f0);color:var(--nwms-legacy-text-afeffc63ba, #475569)}.support-unread-badge{background:var(--nwms-legacy-background-2702ece196, #dc2626);color:var(--nwms-legacy-text-9317a9f5cb, #fff)}.support-topic-empty{padding:70px 24px;border:1px dashed var(--nwms-legacy-border-21be45111b, #cbd5e1);border-radius:14px;background:var(--nwms-legacy-background-6659a4407c, #fff);color:var(--nwms-legacy-text-afeffc63ba, #64748b);text-align:center}.support-topic-empty-icon{display:flex;align-items:center;justify-content:center;width:54px;height:54px;margin:0 auto 14px;border-radius:16px;background:var(--nwms-legacy-background-d6eb775075, #f1f5f9)}.support-topic-empty-icon svg{width:25px;height:25px}.support-topic-empty h3{margin-bottom:6px;color:var(--nwms-legacy-text-afeffc63ba, #1e293b);font-size:18px}.support-topic-empty p{margin-bottom:17px}.support-topic-pagination{margin-top:18px}.support-topic-create{max-width:1040px;margin:0 auto}.support-create-section{margin-bottom:17px;padding:24px;border:1px solid var(--support-border);border-radius:15px;background:var(--nwms-legacy-background-6659a4407c, #fff);box-shadow:0 8px 24px #0f172a0b}.support-create-section-heading{display:flex;align-items:flex-start;gap:13px;margin-bottom:19px}.support-create-section-heading h2{margin:0 0 3px;font-size:19px;font-weight:760}.support-create-section-heading p{margin:0;color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:13px}.support-create-step{display:inline-flex;flex:0 0 32px;align-items:center;justify-content:center;width:32px;height:32px;border-radius:10px;background:var(--nwms-legacy-background-6eb38e0224, #0f172a);color:var(--nwms-legacy-text-9317a9f5cb, #fff);font-weight:800}.support-kind-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.support-kind-card{position:relative;display:grid;min-width:0;overflow:hidden;grid-template-columns:50px minmax(0,1fr);column-gap:14px;align-items:center;min-height:136px;padding:19px;border:2px solid var(--nwms-legacy-border-21be45111b, #e2e8f0);border-radius:14px;background:var(--nwms-legacy-background-6659a4407c, #fff);cursor:pointer;transition:border-color .15s ease,background .15s ease,box-shadow .15s ease}.support-kind-card:hover{border-color:var(--nwms-legacy-border-21be45111b, #94a3b8)}.support-kind-card.is-selected{border-color:var(--nwms-legacy-border-21be45111b, #0f172a);background:var(--nwms-legacy-background-6659a4407c, #f8fafc);box-shadow:0 0 0 3px #0f172a0f}.support-kind-card input{position:absolute;opacity:0;pointer-events:none}.support-kind-icon{grid-row:1 / span 2;width:50px;height:50px;background:var(--nwms-legacy-background-6eb38e0224, #e0f2fe);color:var(--nwms-legacy-text-afeffc63ba, #0369a1)}.support-kind-icon.is-task{background:var(--nwms-legacy-background-6eb38e0224, #ede9fe);color:var(--nwms-legacy-text-b40e21a84b, #6d28d9)}.support-kind-icon svg{width:23px;height:23px}.support-kind-card strong{min-width:0;max-width:100%;align-self:end;overflow-wrap:anywhere;font-size:16px}.support-kind-card small{display:block;min-width:0;max-width:100%;align-self:start;margin-top:4px;padding-right:20px;color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:12px;line-height:1.45;overflow-wrap:anywhere;white-space:normal}.support-kind-check{position:absolute;top:12px;right:12px;color:var(--nwms-legacy-text-afeffc63ba, #0f172a);opacity:0}.support-kind-card.is-selected .support-kind-check{opacity:1}.support-create-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.support-field{display:flex;min-width:0;flex-direction:column;gap:7px}.support-field.is-wide{grid-column:1 / -1}.support-field>span,.support-assignee-form label>span{color:var(--nwms-legacy-text-afeffc63ba, #334155);font-size:12px;font-weight:720}.support-field b{color:var(--nwms-legacy-text-949973fdc2, #dc2626)}.support-field input,.support-field select,.support-field textarea,.support-assignee-form select,.support-reply-composer textarea,.support-pin-field input{width:100%;border:1px solid var(--nwms-legacy-border-21be45111b, #cbd5e1);border-radius:10px;background:var(--nwms-legacy-background-6659a4407c, #fff);color:var(--nwms-legacy-text-afeffc63ba, #0f172a);font-size:14px;outline:none;transition:border-color .14s ease,box-shadow .14s ease}.support-field input,.support-field select,.support-assignee-form select{min-height:43px;padding:9px 11px}.support-field textarea,.support-reply-composer textarea{padding:12px 13px;line-height:1.55;resize:vertical}.support-field input:focus,.support-field select:focus,.support-field textarea:focus,.support-assignee-form select:focus,.support-reply-composer textarea:focus,.support-pin-field input:focus{border-color:var(--nwms-legacy-border-21be45111b, #64748b);box-shadow:0 0 0 3px #64748b1f}.support-field-hint{color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:11px}.support-dropzone{display:flex;min-height:150px;flex-direction:column;align-items:center;justify-content:center;padding:22px;border:2px dashed var(--nwms-legacy-border-21be45111b, #cbd5e1);border-radius:13px;background:var(--nwms-legacy-background-6659a4407c, #f8fafc);color:var(--nwms-legacy-text-afeffc63ba, #475569);cursor:pointer;text-align:center;transition:border-color .15s ease,background .15s ease}.support-dropzone:hover,.support-dropzone.is-dragging{border-color:var(--nwms-legacy-border-21be45111b, #475569);background:var(--nwms-legacy-background-d6eb775075, #f1f5f9)}.support-dropzone input,.support-compact-attachment input{position:absolute;width:1px;height:1px;opacity:0}.support-dropzone-icon{display:flex;align-items:center;justify-content:center;width:42px;height:42px;margin-bottom:9px;border-radius:12px;background:var(--nwms-legacy-background-6eb38e0224, #e2e8f0)}.support-dropzone-icon svg{width:20px;height:20px}.support-dropzone strong{font-size:14px}.support-dropzone small{margin-top:3px;color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:12px}.support-selected-files{display:flex;flex-wrap:wrap;gap:7px;min-width:0}.support-selected-file{display:inline-flex;align-items:center;gap:6px;max-width:260px;margin-top:9px;padding:6px 9px;border-radius:8px;background:var(--nwms-legacy-background-6eb38e0224, #e2e8f0);color:var(--nwms-legacy-text-afeffc63ba, #334155);font-size:11px}.support-selected-file span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.support-create-footer{display:flex;align-items:center;justify-content:flex-end;gap:10px;padding:5px 0 24px}.support-primary-action{display:inline-flex;align-items:center;gap:7px;min-height:42px;padding-inline:17px;border-radius:10px;font-weight:700}.support-primary-action svg{width:16px;height:16px}.support-human-banner,.support-implementation-banner{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-bottom:13px;padding:12px 15px;border:1px solid var(--nwms-legacy-border-9f32c5a9dc, #fdba74);border-radius:12px;background:var(--nwms-legacy-background-7d64a9721c, #fff7ed);color:var(--nwms-legacy-text-949973fdc2, #9a3412);font-size:12px}.support-implementation-banner{border-color:var(--nwms-legacy-border-21be45111b, #c4b5fd);background:var(--nwms-legacy-background-6eb38e0224, #f5f3ff);color:var(--nwms-legacy-text-b40e21a84b, #5b21b6)}.support-human-banner>div,.support-implementation-banner>div{display:flex;align-items:center;flex-wrap:wrap;gap:8px}.support-human-banner svg,.support-implementation-banner svg{width:18px;height:18px}.support-human-banner strong,.support-implementation-banner strong{font-size:13px}.support-human-owner{padding:4px 8px;border-radius:7px;background:var(--nwms-legacy-background-2c2c650778, rgba(154, 52, 18, .1));font-weight:750}.support-topic-hero{padding:21px 22px;border:1px solid var(--support-border);border-radius:15px 15px 0 0;background:var(--nwms-legacy-background-6659a4407c, #fff)}.support-topic-hero h1{max-width:1050px;margin:11px 0 9px;color:var(--nwms-legacy-text-afeffc63ba, #0f172a);font-size:clamp(22px,2.4vw,31px);font-weight:780;line-height:1.18}.support-kind-pill{background:var(--nwms-legacy-background-6eb38e0224, #e0f2fe);color:var(--nwms-legacy-text-afeffc63ba, #0369a1)}.support-kind-pill.is-task{background:var(--nwms-legacy-background-6eb38e0224, #ede9fe);color:var(--nwms-legacy-text-b40e21a84b, #6d28d9)}.support-kind-pill svg{width:13px;height:13px}.support-topic-hero-meta{gap:14px;color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:12px}.support-topic-hero-meta span{display:inline-flex;align-items:center;gap:5px}.support-topic-hero-meta svg{width:13px;height:13px}.support-status-stepper{display:flex;align-items:flex-start;padding:15px 22px 17px;border:1px solid var(--support-border);border-top:0;border-radius:0 0 15px 15px;background:var(--nwms-legacy-background-6659a4407c, #f8fafc)}.support-status-step{position:relative;display:flex;min-width:0;flex:1 1 0;flex-direction:column;align-items:center;gap:6px;color:var(--nwms-legacy-text-afeffc63ba, #94a3b8);text-align:center}.support-status-step:before{position:absolute;top:14px;right:50%;left:-50%;height:2px;background:var(--nwms-legacy-background-6eb38e0224, #cbd5e1);content:""}.support-status-step:first-child:before{display:none}.support-status-step>span{position:relative;z-index:1;display:flex;align-items:center;justify-content:center;width:28px;height:28px;border:2px solid var(--nwms-legacy-border-21be45111b, #cbd5e1);border-radius:50%;background:var(--nwms-legacy-background-6659a4407c, #fff);font-size:11px;font-weight:800}.support-status-step small{max-width:150px;font-size:11px;font-weight:650;line-height:1.2}.support-status-step.is-complete{color:var(--nwms-legacy-text-afeffc63ba, #475569)}.support-status-step.is-complete:before{background:var(--nwms-legacy-background-6eb38e0224, #64748b)}.support-status-step.is-complete>span{border-color:var(--nwms-legacy-border-21be45111b, #64748b);background:var(--nwms-legacy-background-6eb38e0224, #64748b);color:var(--nwms-legacy-text-9317a9f5cb, #fff)}.support-status-step.is-current{color:var(--nwms-legacy-text-afeffc63ba, #0f172a)}.support-status-step.is-current>span{border-color:var(--nwms-legacy-border-21be45111b, #0f172a);background:var(--nwms-legacy-background-6eb38e0224, #0f172a);box-shadow:0 0 0 4px #0f172a1a}.support-topic-layout{display:grid;grid-template-columns:minmax(0,1fr) 330px;gap:17px;align-items:start;margin-top:17px}.support-topic-discussion{min-width:0}.support-initial-post,.support-message-card,.support-reply-composer,.support-sidebar-card{border:1px solid var(--support-border);border-radius:14px;background:var(--nwms-legacy-background-6659a4407c, #fff);box-shadow:0 7px 20px #0f172a0a}.support-initial-post{padding:20px;border-left:4px solid var(--nwms-legacy-border-21be45111b, #0f172a)}.support-initial-post>header,.support-message-card>header{display:flex;align-items:center;gap:10px;margin-bottom:15px}.support-initial-post>header>div:nth-child(2),.support-message-author{display:flex;min-width:0;flex-direction:column}.support-initial-post header strong,.support-message-author strong{color:var(--nwms-legacy-text-afeffc63ba, #0f172a);font-size:13px}.support-initial-post header span,.support-message-author span{color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:11px}.support-message-avatar{display:inline-flex;flex:0 0 38px;align-items:center;justify-content:center;width:38px;height:38px;border-radius:11px;background:var(--nwms-legacy-background-6eb38e0224, #e0f2fe);color:var(--nwms-legacy-text-afeffc63ba, #0369a1);font-size:14px;font-weight:850}.support-message-avatar.is-support{background:var(--nwms-legacy-background-d03d9214e4, #dcfce7);color:var(--nwms-legacy-text-696438806a, #166534)}.support-message-avatar.is-agent{background:var(--nwms-legacy-background-6eb38e0224, #ede9fe);color:var(--nwms-legacy-text-b40e21a84b, #6d28d9)}.support-message-avatar.is-system{background:var(--nwms-legacy-background-6eb38e0224, #e2e8f0);color:var(--nwms-legacy-text-afeffc63ba, #475569)}.support-message-avatar svg{width:18px;height:18px}.markdown-body{color:var(--nwms-legacy-text-afeffc63ba, #1e293b);font-size:14px;line-height:1.62;overflow-wrap:anywhere}.markdown-body>:last-child{margin-bottom:0}.markdown-body p{margin:0 0 10px}.markdown-body ul,.markdown-body ol{margin:0 0 10px;padding-left:22px}.markdown-body code{padding:2px 5px;border-radius:5px;background:var(--nwms-legacy-background-d6eb775075, #f1f5f9);color:var(--nwms-legacy-text-949973fdc2, #be123c);font-size:12px}.markdown-body pre{max-width:100%;padding:12px;overflow:auto;border-radius:9px;background:var(--nwms-legacy-background-6eb38e0224, #0f172a);color:var(--nwms-legacy-text-afeffc63ba, #e2e8f0)}.markdown-body pre code{padding:0;background:transparent;color:inherit}.support-discussion-heading{display:flex;align-items:center;justify-content:space-between;margin:20px 2px 10px}.support-discussion-heading h2{margin:0;font-size:16px;font-weight:760}.support-discussion-heading span{color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:11px}.support-message-timeline{display:flex;flex-direction:column;gap:10px}.support-message-card{padding:17px 18px}.support-message-card.is-agent{border-left:4px solid var(--nwms-legacy-border-a318ce293e, #7c3aed)}.support-message-card.is-support{border-left:4px solid var(--nwms-legacy-border-d521988206, #16a34a)}.support-message-card.is-internal{border-color:var(--nwms-legacy-border-21be45111b, #c4b5fd);border-left:4px solid var(--nwms-legacy-border-a318ce293e, #7c3aed);background:var(--nwms-legacy-background-6659a4407c, #faf8ff)}.support-message-card time{margin-left:auto;color:var(--nwms-legacy-text-afeffc63ba, #94a3b8);font-size:11px;white-space:nowrap}.support-internal-badge{margin-left:auto;background:var(--nwms-legacy-background-6eb38e0224, #ede9fe);color:var(--nwms-legacy-text-b40e21a84b, #6d28d9)}.support-internal-badge+time{margin-left:0}.support-internal-badge svg{width:11px;height:11px}.support-discussion-empty{display:flex;align-items:center;justify-content:center;gap:8px;min-height:105px;border:1px dashed var(--nwms-legacy-border-21be45111b, #cbd5e1);border-radius:13px;color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:13px}.support-discussion-empty svg{width:19px;height:19px}.support-message-attachments{display:flex;flex-wrap:wrap;gap:8px;margin-top:14px}.support-image-attachment{position:relative;display:block;width:150px;height:105px;overflow:hidden;border:1px solid var(--nwms-legacy-border-21be45111b, #cbd5e1);border-radius:10px;background:var(--nwms-legacy-background-6659a4407c, #f8fafc)}.support-image-attachment img{width:100%;height:100%;object-fit:cover;transition:transform .16s ease}.support-image-attachment:hover img{transform:scale(1.03)}.support-image-attachment span{position:absolute;right:0;bottom:0;left:0;padding:14px 7px 5px;overflow:hidden;background:linear-gradient(transparent,var(--nwms-legacy-background-4a4edbaebd, rgba(15, 23, 42, .78)));color:var(--nwms-legacy-text-9317a9f5cb, #fff);font-size:10px;text-overflow:ellipsis;white-space:nowrap}.support-file-attachment{display:inline-flex;align-items:center;gap:8px;max-width:260px;padding:8px 10px;border:1px solid var(--nwms-legacy-border-21be45111b, #cbd5e1);border-radius:9px;background:var(--nwms-legacy-background-6659a4407c, #f8fafc);color:var(--nwms-legacy-text-afeffc63ba, #334155);text-decoration:none}.support-file-attachment:hover{border-color:var(--nwms-legacy-border-21be45111b, #64748b);color:var(--nwms-legacy-text-afeffc63ba, #0f172a)}.support-file-attachment>svg{flex:0 0 auto;width:19px;height:19px}.support-file-attachment span{display:flex;min-width:0;flex-direction:column}.support-file-attachment strong{overflow:hidden;font-size:11px;text-overflow:ellipsis;white-space:nowrap}.support-file-attachment small{color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:10px}.support-reply-composer{margin-top:14px;padding:18px}.support-composer-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:14px;margin-bottom:11px}.support-composer-heading h3{margin:0;font-size:16px}.support-composer-heading p{margin:2px 0 0;color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:11px}.support-visibility-toggle{display:flex;gap:5px;padding:3px;border-radius:9px;background:var(--nwms-legacy-background-d6eb775075, #f1f5f9)}.support-visibility-toggle label{position:relative;display:inline-flex;align-items:center;gap:6px;margin:0;padding:7px 10px;border-radius:7px;color:var(--nwms-legacy-text-afeffc63ba, #64748b);cursor:pointer;font-size:11px;font-weight:650}.support-visibility-toggle label:has(input:checked){background:var(--nwms-legacy-background-6659a4407c, #fff);color:var(--nwms-legacy-text-afeffc63ba, #0f172a);box-shadow:0 2px 5px #0f172a14}.support-visibility-toggle label.is-ai-option:has(input:checked){background:var(--nwms-legacy-background-7e05d54c10, #7c3aed);color:var(--nwms-legacy-text-9317a9f5cb, #fff)}.support-visibility-toggle input{position:absolute;opacity:0}.support-visibility-toggle svg{width:14px;height:14px}.support-ai-comment-help{display:none;align-items:flex-start;gap:8px;margin-top:10px;padding:10px 12px;border:1px solid var(--nwms-legacy-border-21be45111b, #ddd6fe);border-radius:10px;background:var(--nwms-legacy-background-6eb38e0224, #f5f3ff);color:var(--nwms-legacy-text-b40e21a84b, #5b21b6);font-size:11px;line-height:1.45}.support-ai-comment-help svg{flex:0 0 auto;width:15px;height:15px;margin-top:1px}.support-reply-composer.is-ai-comment{border-color:var(--nwms-legacy-border-21be45111b, #c4b5fd);background:var(--nwms-legacy-background-6659a4407c, #fdfcff);box-shadow:0 8px 24px #6d28d912}.support-reply-composer.is-ai-comment .support-ai-comment-help{display:flex}.support-reply-composer.is-ai-comment textarea{border-color:var(--nwms-legacy-border-21be45111b, #a78bfa);box-shadow:0 0 0 3px #7c3aed14}.support-reply-composer.is-ai-comment .support-primary-action{background:var(--nwms-legacy-background-7e05d54c10, #6d28d9);border-color:var(--nwms-legacy-border-a318ce293e, #6d28d9)}.support-composer-footer{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:10px;align-items:center;margin-top:10px}.support-compact-attachment{display:inline-flex;align-items:center;gap:6px;min-height:38px;margin:0;padding:7px 10px;border:1px solid var(--nwms-legacy-border-21be45111b, #cbd5e1);border-radius:9px;color:var(--nwms-legacy-text-afeffc63ba, #475569);cursor:pointer;font-size:12px;font-weight:650}.support-compact-attachment:hover{border-color:var(--nwms-legacy-border-21be45111b, #64748b);color:var(--nwms-legacy-text-afeffc63ba, #0f172a)}.support-compact-attachment svg{width:15px;height:15px}.support-topic-sidebar{position:sticky;top:74px;display:flex;flex-direction:column;gap:11px}.support-sidebar-card{padding:16px}.support-sidebar-card h3{margin:0 0 12px;font-size:14px;font-weight:760}.support-sidebar-card p{margin:6px 0 0;color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:11px;line-height:1.45}.support-sidebar-card.is-action{border-left:4px solid var(--nwms-legacy-border-21be45111b, #2563eb)}.support-sidebar-card.is-action strong{display:block;margin-top:4px;color:var(--nwms-legacy-text-afeffc63ba, #1d4ed8);font-size:14px}.support-sidebar-card.is-close{border-color:var(--nwms-legacy-border-d521988206, #bbf7d0);background:var(--nwms-legacy-background-d03d9214e4, #f0fdf4)}.support-sidebar-label{color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:10px;font-weight:750;letter-spacing:.04em;text-transform:uppercase}.support-topic-details{display:flex;flex-direction:column;gap:8px;margin:0}.support-topic-details>div{display:grid;grid-template-columns:92px minmax(0,1fr);gap:9px;align-items:baseline}.support-topic-details dt{color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:11px;font-weight:500}.support-topic-details dd{margin:0;color:var(--nwms-legacy-text-afeffc63ba, #1e293b);font-size:11px;font-weight:650;text-align:right}.support-source-link{display:inline-flex;align-items:center;gap:6px;margin-top:13px;color:var(--nwms-legacy-text-afeffc63ba, #2563eb);font-size:11px;font-weight:650;text-decoration:none}.support-source-link svg{width:13px;height:13px}.support-assignee-form{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:7px;align-items:end;margin-bottom:13px}.support-assignee-form label{display:flex;min-width:0;flex-direction:column;gap:5px}.support-assignee-form select{min-height:37px;padding:6px 8px;font-size:11px}.support-assignee-form .btn{min-height:37px;border-radius:9px;font-size:11px}.support-status-actions{display:flex;flex-direction:column;gap:7px}.support-status-actions form{margin:0}.support-order-button{display:inline-flex;width:100%;min-height:39px;align-items:center;justify-content:center;gap:7px;padding:7px 10px;border:1px solid currentColor;border-radius:10px;background:var(--nwms-legacy-background-6659a4407c, #fff);font-size:12px;font-weight:720;cursor:pointer}.support-order-button svg{width:15px;height:15px}.support-order-button.is-progress{color:var(--nwms-legacy-text-b42c5e350c, #b45309)}.support-order-button.is-ready{color:var(--nwms-legacy-text-696438806a, #047857)}.support-order-button.is-implementation{background:var(--nwms-legacy-background-7e05d54c10, #6d28d9);color:var(--nwms-legacy-text-9317a9f5cb, #fff)}.support-order-button.is-takeover{color:var(--nwms-legacy-text-949973fdc2, #c2410c)}.support-order-button.is-agent{color:var(--nwms-legacy-text-afeffc63ba, #2563eb)}.support-order-button.is-close{background:var(--nwms-legacy-background-d03d9214e4, #15803d);color:var(--nwms-legacy-text-9317a9f5cb, #fff)}.support-order-button:hover{filter:brightness(.95)}.support-run-list{display:flex;flex-direction:column;gap:8px}.support-run-list>div{padding-top:8px;border-top:1px solid var(--nwms-legacy-border-21be45111b, #e2e8f0)}.support-run-list>div:first-child{padding-top:0;border-top:0}.support-run-list small{margin-left:5px;color:var(--nwms-legacy-text-afeffc63ba, #64748b);font-size:10px}.support-run-list p{margin-top:4px}.support-run-status{padding:3px 6px;background:var(--nwms-legacy-background-6eb38e0224, #e2e8f0);color:var(--nwms-legacy-text-afeffc63ba, #475569);font-size:9px;text-transform:uppercase}.support-run-status.is-running{background:var(--nwms-legacy-background-7d64a9721c, #fef3c7);color:var(--nwms-legacy-text-b42c5e350c, #92400e)}.support-run-status.is-succeeded{background:var(--nwms-legacy-background-d03d9214e4, #d1fae5);color:var(--nwms-legacy-text-696438806a, #065f46)}.support-run-status.is-failed{background:var(--nwms-legacy-background-2702ece196, #fee2e2);color:var(--nwms-legacy-text-949973fdc2, #991b1b)}.support-approval-modal{overflow:hidden;border:0;border-radius:15px;box-shadow:0 24px 70px #0f172a3d}.support-approval-modal .modal-header{align-items:flex-start;padding:20px;border-bottom-color:var(--nwms-legacy-border-21be45111b, #e2e8f0)}.support-approval-modal .modal-header>div{display:grid;grid-template-columns:42px minmax(0,1fr);gap:11px;align-items:center}.support-approval-modal .modal-title{margin:0;font-size:18px}.support-modal-icon{display:flex;grid-row:1;align-items:center;justify-content:center;width:42px;height:42px;border-radius:12px;background:var(--nwms-legacy-background-6eb38e0224, #ede9fe);color:var(--nwms-legacy-text-b40e21a84b, #6d28d9)}.support-modal-icon svg{width:20px;height:20px}.support-approval-modal .modal-body{padding:20px}.support-approval-modal .modal-body>p{margin:0 0 16px;color:var(--nwms-legacy-text-afeffc63ba, #475569);font-size:13px;line-height:1.55}.support-pin-field{display:flex;flex-direction:column;gap:6px}.support-pin-field span{font-size:12px;font-weight:720}.support-pin-field input{min-height:48px;padding:9px 12px;font-size:18px;font-weight:650;letter-spacing:normal;text-align:left}@media (max-width: 1199.98px){.support-topic-filters{grid-template-columns:minmax(230px,1.5fr) repeat(2,minmax(150px,.7fr)) auto}.support-topic-filters select[name=category]{display:none}.support-topic-filters .btn-link{grid-column:auto}.support-topic-layout{grid-template-columns:minmax(0,1fr) 290px}}@media (max-width: 991.98px){.support-topic-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.support-topic-filters{grid-template-columns:minmax(0,1fr) minmax(145px,.5fr) auto}.support-topic-filters select[name=status]{display:none}.support-topic-list-item{grid-template-columns:42px minmax(0,1fr)}.support-topic-list-kind{width:42px;height:42px}.support-topic-list-action{grid-column:2;justify-content:space-between}.support-topic-layout{grid-template-columns:1fr}.support-topic-sidebar{position:static;display:grid;grid-template-columns:repeat(2,minmax(0,1fr))}.support-topic-sidebar>.is-action{grid-column:1 / -1}}@media (max-width: 767.98px){.support-topic-metrics{gap:8px}.support-topic-metric{min-height:78px;padding:14px}.support-topic-metric strong{font-size:25px}.support-topic-metric span{font-size:10px}.support-topic-filters{grid-template-columns:1fr auto}.support-topic-filters select{display:none}.support-topic-list-item{padding:13px}.support-topic-list-meta span:nth-child(2),.support-topic-list-meta span:nth-child(3){display:none}.support-kind-grid,.support-create-fields,.support-topic-sidebar{grid-template-columns:1fr}.support-create-section{padding:18px}.support-kind-card{min-height:122px}.support-topic-hero{padding:17px}.support-status-stepper{padding:13px 9px 15px}.support-status-step small{max-width:75px;font-size:9px}.support-topic-sidebar>.is-action{grid-column:auto}.support-composer-heading{flex-direction:column}.support-composer-footer{grid-template-columns:1fr}.support-compact-attachment,.support-composer-footer .support-primary-action{justify-content:center}.support-message-card>header{flex-wrap:wrap}.support-message-card time{width:100%;margin-left:48px}.support-internal-badge{margin-left:0}}@media (max-width: 479.98px){.support-topic-metrics{grid-template-columns:1fr 1fr}.support-topic-tabs{padding:6px}.support-topic-tab{min-height:36px;padding:7px 9px}.support-topic-filters{padding:9px}.support-topic-list-item{grid-template-columns:1fr}.support-topic-list-kind{display:none}.support-topic-list-action{grid-column:1}.support-create-section-heading{gap:9px}.support-kind-card{grid-template-columns:42px minmax(0,1fr);padding:15px}.support-kind-icon{width:42px;height:42px}.support-human-banner,.support-implementation-banner{align-items:flex-start;flex-direction:column}.support-topic-hero-meta{align-items:flex-start;flex-direction:column;gap:5px}.support-status-step>span{width:24px;height:24px}.support-status-step:before{top:12px}.support-initial-post,.support-message-card,.support-reply-composer{padding:14px}}